Senior Vice President of Operations
4 weeks ago
Flik Independent School Dining is seeking a seasoned Senior Vice President to lead our team of district managers and regional directors of operations. As a strategic visionary, you will foster a culture of excellence, partner closely with peers and support services, and drive community satisfaction, innovation, and business growth.
Key Responsibilities- Lead, manage, and inspire a diverse team to deliver exceptional service within the assigned region.
- Foster strong relationships with clients at all levels to ensure community satisfaction, achieve budgets, and deliver relevant value over time.
- Communicate regularly with peers to share best practices, mitigate risks, promote diversity, and strengthen community ties.
- Set the tone for the organizational culture in the region by ensuring transparency, people development, safety, accountability, and alignment through regular team interactions.
- Collaborate with key partners on both regional and division initiatives to enhance service delivery and customer experience.
- Champion talent development within the region through performance evaluations and succession planning, possessing a comprehensive understanding of all operational roles.
- Bachelor's or master's degree from an accredited college or university, and/or ten (10+) years of progressive experience in multi-unit foodservice/hospitality management.
- Proven experience managing a volume of $200M or greater with a high degree of complexity.
- Strong background in senior leadership roles with expertise in contract and budget management, customer service, people development, food services, and negotiations.
- Proven track record of business growth and delivering innovation.
- Ability to think quickly, analytically, strategically, and accurately in a dynamic environment.
- Exceptional client relationship management, influencing, listening, and communication skills (both written and verbal). Strong executive presence.
- Champion of an inclusive mindset; proactive, positive, professional, flexible, and resilient.
- Demonstrated initiative, ownership, multi-tasking, prioritization, and organizational skills.
- Competitive salary and bonus structure.
- Comprehensive benefits package, including medical, dental, vision, life insurance, disability insurance, and retirement plan.
- Paid time off and holiday time off.
- Associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, and commuter benefits.
- Employee assistance program and flexible spending accounts (FSAs).
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