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Bozeman, Montana, United States Ressler Motors Full timeJob Title: Business Development RepresentativeAre you a motivated and customer-focused individual looking to excel in a dynamic team environment? Ressler Motor Company is currently seeking enthusiastic candidates to join our Business Development Center (BDC) as BDC Representatives.In this role, you will play a vital part in our dealership's success by...
Business Development Representative
2 months ago
**Job Type:** Full-time
**About Ressler Motors:**
We are a dynamic and customer-focused dealership seeking a motivated individual to join our Business Development Center (BDC) team as a BDC Representative. In this role, you will play a vital part in our dealership's success by connecting with customers and assisting them in finding their perfect vehicle and service solutions.
**Key Responsibilities:**
- **Customer Engagement:** Engage with customers to understand their automotive needs and preferences.
- **Lead Management:** Manage incoming leads and inquiries, ensuring timely and personalized responses to potential customers.
- **Appointment Scheduling:** Schedule appointments for customers to visit our dealership for vehicle purchases, test drives, and service appointments.
- **Product Knowledge:** Develop a strong understanding of our new and used vehicle inventory, as well as our service offerings, to effectively assist customers.
- **Customer Follow-up:** Follow up with customers to ensure a positive buying and servicing experience, address any questions or concerns, and gather feedback.
- **Sales Support:** Collaborate with our sales and service teams to facilitate a seamless customer journey from inquiry to purchase or service.
**Requirements:**
- **Exceptional Communication Skills:** Possess excellent communication and interpersonal skills to effectively engage with customers.
- **Customer-Centric Mindset:** Demonstrate a customer-centric mindset with a passion for providing outstanding service.
- **Ability to Work in a Fast-Paced Environment:** Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- **Previous Experience:** Previous experience in customer service, sales, or a call center is a plus.
- **Proficiency in CRM Systems:** Proficiency in using CRM systems and digital communication tools.
- **High Level of Professionalism:** Possess a high level of professionalism and a positive attitude.
- **Strong Organizational Skills:** Demonstrate strong organizational and time management skills.