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Operations Director

2 months ago

Fort Mill, South Carolina, United States Jobot Full time

Job Title: Director of Operations

Company: Jobot

Location: Charlotte, NC

Job Type: Full-time

About Us:

Jobot is a Charlotte, NC based Medical company searching for a Director of Operations to lead our post-sale support team. As we continue to grow, this role will be responsible for managing a team of 15 employees, including workshop repair technicians and field service engineers.

Responsibilities:

* Manage a national technical team within customer support of the medical industry
* Tie in Operations, Logistics, and Service to increase efficiencies
* Provide hands-on management experience within customer support
* Understand complex technical information, including Medical Hardware and Software
* Work with hardware and software development teams
* Excellent communication skills

What We Offer:

* Competitive base salary and overall compensation package
* Full benefits: Medical, Dental, Vision
* Generous PTO, vacation, sick, and holidays
* Life Insurance coverage
* 401(k) with generous company match

Requirements:

* At least 5 years of managing a national technical team within customer support of the medical industry
* Experience tying in Operations, Logistics, and Service
* Hands-on management experience within customer support
* Understanding of complex technical information, including Medical Hardware and Software
* Experience working with hardware and software development teams
* Excellent communication skills

If you're a motivated and experienced leader looking to join a growing company, we encourage you to apply.