Operations Director

15 hours ago


Fort Mill, South Carolina, United States Jobot Full time
Job Title: Director of Operations

A leading medical company based in Charlotte, NC is seeking a seasoned Director of Operations to drive growth and excellence in their post-sale support operations.

About the Role:

This is a critical leadership position responsible for managing a team of 15 employees, comprising in-house service professionals and field service engineers. The successful candidate will be based in the greater Charlotte, NC area and will spend time in the field with their team.

Key Responsibilities:
  • Manage a national technical team within customer support of the medical industry
  • Tie in Operations, Logistics, and Service to increase efficiencies
  • Lead hands-on management experience within customer support
  • Understand complex technical information, including Medical Hardware and Software
  • Collaborate with hardware and software development teams
  • Excellent communication skills
What We Offer:
  • Competitive base salary and overall compensation package
  • Full benefits: Medical, Dental, Vision
  • Generous PTO, vacation, sick, and holidays
  • Life Insurance coverage
  • 401(k) with generous company match
Requirements:
  • At least 5 years of managing a national technical team within customer support of the medical industry
  • Experience tying in Operations, Logistics, and Service
  • Hands-on management experience within customer support
  • Understanding of complex technical information, including Medical Hardware and Software
  • Experience working with hardware and software development teams
  • Excellent communication skills

If you are a motivated and experienced leader looking to drive growth and excellence in a dynamic medical company, please apply now.


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