Patient Coordination Associate
1 week ago
Position: Scheduling Coordinator – Oral Surgery
Work Schedule: Monday – Friday, 8:30 AM – 5:00 PM
Role Summary:
As a Scheduling Coordinator in our esteemed oral surgery practice, you will play a crucial role in delivering outstanding patient experiences and supporting our healthcare team. You will serve as the initial point of contact for patients, ensuring a smooth and welcoming journey from appointment scheduling to check-in. Your exceptional organizational abilities and friendly approach will be key in enhancing patient satisfaction and facilitating efficient practice operations.
- Welcome patients and visitors warmly, providing assistance as needed.
- Answer incoming calls promptly and schedule appointments to maximize patient satisfaction and provider efficiency.
- Prepare daily schedules for each provider and manage patient flow to minimize wait times.
- Collect patient financial responsibilities, prepare patient charts, and maintain a tidy reception area.
- Build and maintain professional relationships with referring offices while ensuring confidentiality in compliance with HIPAA regulations.
- Perform additional related tasks as assigned.
About Us:
Paradigm Oral Surgery is committed to delivering exceptional oral surgical care in a comforting atmosphere, focusing on patient needs through collaboration with their general dentists. Our vision is to achieve global leadership in oral health, emphasizing remarkable patient experiences and adherence to industry standards. We cultivate a positive workplace culture that promotes career development, comprehensive benefits, and a supportive environment that values work-life balance. Our mission is to empower our team members to provide excellent patient care and foster strong relationships with referring dentists.
Benefits We Provide:
- Health, Dental, Vision, and Life Insurance
- Paid Time Off
- 401(k) Retirement Plan
- Short and Long-Term Disability Coverage
- Employee Assistance Program
- National Discount and Rewards Marketplace
- BLS/CPR Certification Opportunities
- Career Advancement Paths to clinical or management roles
Required Qualifications:
- High school diploma or equivalent is required.
- Minimum of one year of experience in customer service.
- Ability to work collaboratively and independently, demonstrating sound judgment and critical thinking skills.
Preferred Qualifications:
- Familiarity with dental terminology.
- Basic office skills, including typing and filing.
- Strong organizational abilities.
- Attention to detail.
Paradigm Oral Surgery is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity, and protected veterans' status.
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