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Client Support Specialist

2 months ago

Tallahassee, United States Usadscenter Full time

Customer Service Position

Company: Usadscenter

Job Type: Temporary-To-Hire

Category: Call Center & Customer Service

Salary: $11.00 per hour

Usadscenter is seeking dedicated Customer Service Representatives to join our team. This role involves engaging with customers and providing assistance with their inquiries and orders.

Key Responsibilities:

  • Serve as the primary point of contact for customer inquiries and requests.
  • Communicate effectively in both English and Spanish.
  • Provide essential information regarding products, services, and pricing.
  • Respond to customer emails, addressing questions and concerns with professionalism.
  • Coordinate service issues and escalate them to appropriate departments when necessary.

Qualifications:

  • Bilingual in English and Spanish.
  • High school diploma or GED equivalent.
  • 1-2 years of experience in customer service.
  • Strong verbal and written communication skills.
  • Detail-oriented with excellent organizational abilities.
  • Proficient in computer usage.
  • Must pass a background check.

Usadscenter offers a comprehensive benefits package for contract workers after one week of employment. We value proactive problem solvers who can effectively present solutions. If you are interested in joining our team, please prepare your resume for submission.

Equal Opportunity Employer