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Night Auditor
2 months ago
As a Night Auditor at Palette Hotels, you will be responsible for ensuring the smooth operation of our hotel's front desk during the night shift.
Key responsibilities include:
- Registering and assigning rooms to guests
- Confirming phone and online reservations
- Responding to guest needs, requests, and complaints
- Collecting payment from departing guests
- Maintaining accurate records of occupied rooms and guests
- Communicating pertinent guest information to designated departments
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Requirements
To be successful in this role, you will need:
- Previous experience in customer service, front desk service, or other related fields
- Ability to build rapport with guests
- Strong organizational skills
- Excellent written and verbal communication skills
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About Us
At Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health benefits, extensive training and development programs, promotion within the organization, and a positive team-based culture where people make the difference.
We are an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws.
We maintain a drug-free workplace and expect all employees to adhere to our policies and procedures.
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