Xfinity Retail Sales Consultant

2 months ago


Chicago, Illinois, United States Comcast Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Consultant. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our customers.

Core Responsibilities

  • Customer Engagement
    • Develop and maintain strong relationships with customers to understand their needs and preferences.
    • Provide personalized product recommendations and demonstrations to enhance the customer experience.
  • Sales and Service
    • Meet or exceed sales targets by effectively promoting and selling our products and services.
    • Provide comprehensive product training and support to customers to ensure they fully understand our offerings.
  • Operational Excellence
    • Ensure seamless customer interactions by maintaining a high level of product knowledge and staying up-to-date on company policies and procedures.
    • Participate in ongoing training and development to enhance sales and customer service skills.
  • Team Collaboration
    • Work collaboratively with colleagues to achieve sales and customer experience goals.
    • Contribute to a positive and inclusive team environment by promoting a culture of respect and open communication.

Requirements

  • Education
    • High School Diploma or equivalent required.
  • Experience
    • 2-5 years of sales or customer service experience preferred.
  • Certifications
    • None required.

What We Offer

  • Competitive Compensation
    • Base pay: $17.00 per hour.
    • Targeted commission: up to $7.69 per hour.
  • Total Rewards
    • Comprehensive benefits package, including medical, dental, and vision insurance.
    • 401(k) retirement plan with company match.
    • Employee assistance program.

Comcast is an Equal Opportunity Employer



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