Assistant Creative Manager

7 days ago


New York, New York, United States The Estee Lauder Companies Inc. Full time
Job Description

Job Title: Creative Operations Manager

Job Summary:

We are seeking a highly organized and detail-oriented Creative Operations Manager to join our team at The Estee Lauder Companies Inc. The successful candidate will be responsible for managing the coordination and development of creative projects, ensuring timely delivery of high-quality assets, and maintaining effective communication between global teams and regions.

Key Responsibilities:

  • Manage the production of photography assets to support 4-5 Tmall/China programs each fiscal year.
  • Coordinate communication between Global and China Creative teams to ensure clear, accurate, and consistent communication.
  • Track and manage project timelines, deliverables, and approvals for assets, page layouts, new digital experiences, and updated platform functionality.
  • Assist the 2D Design lead in tracking deliverables and approvals for assets, page layouts, new digital experiences, and updated platform functionality.
  • Work with Online, China, and Global Marketing and Content teams to anticipate upcoming projects and identify potential resourcing gaps.
  • Coordinate the development and production of TOAs and specialty kits, ensuring designs meet business requirements and cost targets.
  • Manage the setup and enforcement of Wrike project management tool workflow and process to ensure accuracy of communication and effective planning.
  • Continuously review Standard Operating Procedures to find efficiencies and adapt to new requirements and priorities.
  • Assist the Creative Ops Director and VP in highlighting issues that require elevation and providing potential solutions.
  • Organize and lead status meetings with Creative Design, China Creative, Globe Com, Product Marketing, and Indirect Procurement in support of all current projects.

Requirements:

  • Excellent organization, problem-solving, and communication skills.
  • Advanced knowledge of project management processes.
  • Ability to build strong professional relationships and provide exceptional customer service to a large team.
  • Working knowledge of digital production as well as a basic understanding of print production.
  • Ability to work in a fast-paced and ever-changing environment.
  • Experience in fashion and beauty is preferred but not required.

Education: Bachelor's Degree

Travel: 5%

Experience: 5 Years

Language: Simplified Chinese would be a plus but not a necessity



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