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Operations Manager, Creative Services, Publishing

2 months ago


New York, New York, United States Hachette Book Group Full time
Job Summary

We are seeking a highly skilled and experienced Operations Manager to join our Creative Services department at Hachette Book Group. The successful candidate will be responsible for managing the workflow and output of creative services projects, working collaboratively with various stakeholders across the organization.

Key Responsibilities
  • Manage the schedules and oversee the workflow of creative services projects, ensuring timely delivery and meeting deadlines.
  • Set up and run a weekly meeting to review the group's schedule and ensure everyone is on track.
  • Route jobs to the appropriate clients and stakeholders, tracking changes and approvals for all materials.
  • Deliver finished jobs, whether digital or print, to the required standards.
  • Create work orders for displays and work closely with production, inventory, and sales teams to track displays from inception to delivery.
  • Set up ISBNs for sales promotions and manage the creation of specialty marketing materials, from sourcing to delivery.
  • Troubleshoot problems and delays, working closely with the Executive Director to resolve issues.
Requirements
  • Minimum three-to-five years of publishing experience in an administrative or associate role, ideally in creative services, sales, marketing, managing editorial, or production.
  • Experience working with schedules and deadlines, with a strong attention to detail.
  • Strong communication skills, both written and interpersonal, with the ability to work with diverse stakeholders.
  • Proficiency with publishing management systems and an ability to learn new systems if necessary.
  • Aptitude for thriving in a fast-paced environment and handling a large workflow of projects.
  • Understanding of how creative services can impact sales and a clear sense of what works and why.
What We Offer
  • A competitive salary range of $75,000 - $80,000, depending on experience and location.
  • A comprehensive benefits package, including medical, dental, vision, and 401(k) matching.
  • Opportunities for professional growth and development, including tuition reimbursement and travel assistance.
  • A dynamic and supportive work environment, with a focus on diversity and inclusion.