Receptionist

3 weeks ago


Jacksonville, Florida, United States Grand Living Full time
About Grand Living

Grand Living is a leading provider of senior living communities, offering a unique and luxurious experience for residents and guests. Our mission is to create a warm and welcoming environment that fosters a sense of community and connection.

Job Summary

The Receptionist, also known as a Community Ambassador, plays a vital role in enhancing the overall resident experience by serving as the first point of contact for various support and administrative needs. This position requires a friendly, courteous, and helpful demeanor, with a focus on providing exceptional customer service in a timely and professional manner.

Key Responsibilities
  • Provide exceptional customer service to residents, family members, and visitors
  • Perform a variety of clerical tasks, including managing requests, distributing correspondence, and directing phone calls
  • Interact with all visitors, guests, residents, and fellow team members in a friendly and professional manner
  • Coordinate activities and events to enhance the resident experience
  • Manage requests and resolve issues in a timely and professional manner
Requirements
  • High School Diploma or GED, required
  • Customer service experience in the senior housing field, preferred
  • Ability to read, write, and understand the English language
  • Ability to stand, walk, climb stairs, and work continuously without sitting for extended periods
  • Ability to lift or carry up to 20 pounds and push or pull carts weighing up to 50 pounds
Benefits

Grand Living offers a competitive compensation package, including a generous Paid Time Off (PTO) program, affordable insurance options, a 401(k) with a 4% company match, and automatic life insurance and AD&D coverage. We also offer a robust employee assistance program (EAP) and a range of other benefits to support the well-being of our team members.

About the Position

This is a full-time position, and the ideal candidate will possess excellent communication and interpersonal skills, with a strong focus on customer service and teamwork. If you are a motivated and detail-oriented individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.


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