Fulfillment Coordinator
2 weeks ago
We are seeking a highly organized and detail-oriented Fulfillment Coordinator to join our team at TicketManager. As a key member of our operations team, you will play a critical role in ensuring the timely and accurate delivery of tickets to our clients and their guests.
Responsibilities- Distribute physical and electronic ticket orders to clients and their guests
- Collaborate with key customers to resolve shipping issues and ensure seamless ticket delivery
- Manage customer ticket inventory and maintain accurate records
- Build and maintain strong relationships with our customer base
- Organize and maintain a clean and efficient fulfillment space
- Develop and maintain relationships with shipping providers to ensure timely and cost-effective delivery
- Bachelor's degree or equivalent
- 0-1 year of related work experience
- Previous box office or ticketing experience a plus
- Excellent communication and interpersonal skills
- Process-driven and detail-oriented with a focus on innovation and problem-solving
- Experience with Microsoft Office and Excel
- Ability to learn new software programs quickly
- High level of ethics and integrity
TicketManager is a leading provider of ticket and event management software to the world's best companies. We are proud to be the fulfillment partner of choice for many of the Global 2000 and process millions of tickets annually with over 99.95% fulfillment accuracy.
We offer a competitive salary, annual bonus, company stock, and a comprehensive benefits package, including health insurance, 401(k) matching, and unlimited PTO. Our team is passionate about delivering exceptional customer experiences and making a meaningful impact in the events industry.
If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity to join our team at TicketManager.
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