Ambulance Transportation Coordinator
5 days ago
Discover a fulfilling career with AMR Corp., a leading provider of emergency and patient relocation services. As an Ambulance Transportation Coordinator, you will play a vital role in ensuring the safe and efficient transportation of patients.
At AMR Corp., we offer a competitive hourly rate of $18.50, providing a solid foundation for your financial well-being. With our full-time opportunity, you will have the chance to grow and develop your skills in a dynamic and supportive environment.
Job Summary: We are seeking a highly organized and communicative Dispatch Associate to join our team. As a Dispatch Associate, you will be responsible for responding to emergency and non-emergency calls, assigning and routing transportation requests, and providing clear communication to ensure quality support and care to our customers.
Key Responsibilities:
- Dispatch and Communication: Monitor and respond to calls and emails using our established call handling system, leveraging communication and information management systems to deliver excellent customer support.
- Transportation Scheduling: Use appropriate methods to schedule, assign, review, and route transportation requests, ensuring timely and efficient service.
- Documentation and Escalation: Clearly document communications following protocols and processes, and properly identify and escalate issues as necessary.
- Trip Data Communication: Effectively communicate trip data, including confirmations, routing time, issues, and performance.
- Collaboration and Communication: Work collaboratively with allied health and public safety personnel, as well as fellow coworkers, to ensure seamless service delivery.
Minimum Required Qualifications:
- Education: High school diploma or equivalent (GED)
- Experience: Some work experience, preferably in dispatch or routing calls in customer service
Why Choose AMR Corp.?:
We are part of the Global Medical Response family of solutions, delivering compassionate, quality medical care primarily in emergency and patient relocation services. Our values are at the core of our services, and we offer comprehensive benefit options. Learn more about our mission and how we approach care at GlobalMedicalResponse.com/Careers.
EEO Statement:
Global Medical Response and its family of companies are an Equal Opportunity Employer, supporting veterans and providing reasonable accommodations for individuals with a disability.
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