Customer Service Supply Chain Coordinator

3 days ago


Arizona City, Arizona, United States FlexTG Full time
Supply Specialist Role at Flex Technology Group

At Flex Technology Group, we prioritize people and their development. As a Supply Specialist, you'll play a vital role in meeting customer needs by efficiently processing orders and providing exceptional service.

Key Responsibilities:
  • Process orders from multiple platforms in a timely manner
  • Enter orders accurately using various computer and software programs
  • Quote shipping charges and manage shipping logistics
  • Conduct research and follow up on inquiries as needed
  • Collaborate with internal teams and external partners to expedite order fulfillment
  • Provide attentive and empathetic customer support, resolving issues effectively
  • Participate in ongoing training and development programs
  • Assist in training new hires and sharing knowledge with team members
  • Prepare reports and analyze statistics for management review
  • Demonstrate basic mathematical skills and attention to detail
  • Maintain an engaged and positive attitude towards company culture
Requirements and Qualifications:
  • High school diploma or GED required
  • Previous customer service/call center experience preferred (1-2 years)
  • Strong customer relation skills with excellent communication skills
  • Effective time management and organizational skills
  • Problem-solving mindset with a proactive approach
  • Proficiency in MS Office (Excel, Word, Outlook)
  • Ability to adapt quickly to process changes and improvements
  • Reliable transportation required; bilingual proficiency is a plus
Benefits:
  • Medical, dental, vision, and 401K benefits provided
  • Opportunities for advancement, ongoing training, and mentoring
  • Competitive compensation package
  • Equal employment opportunity employer with a commitment to diversity and inclusion


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