Patient Care Liaison
1 week ago
Metropolitan Jewish Health System offers a broad range of facility and community-based services to support patients and their families. Our goal is to make a meaningful difference in the lives of those we serve.
Benefits
As a valued member of our team, you will enjoy:
- A competitive salary ranging from $38,545.53 to $48,181.92 per year
- Tuition reimbursement for all full and part-time staff
- Paid time off and holiday time
- Affordable medical, dental, and vision coverage for employees and family members
- Two retirement plans (403(b) and Employer Paid Pension)
- Flexible spending
MJHS companies are qualified employers under the Federal Government's Paid Student Loan Forgiveness Program.
Responsibilities
The CSR serves as a liaison between Hospice Home Care Planners, Social Workers, and RN Case Managers. This role requires strong communication skills to respond to patient and customer complaints and grievances.
- Respond to Social Work, RN Case Manager, patient, and customer complaints and grievances.
- Enter patient referral information into the Allscripts system, including demographics, diagnosis, and plan of care.
- Verify new physician license numbers, NPI registration, and check for duplicate entries.
- Contact Physicians, Clinics, Hospitals, Nursing Homes, and sub-acute facilities to develop and follow up on pending referrals.
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