Front Desk Operations Manager

2 days ago


Portland, Oregon, United States Explor Crater Lake, LLC Full time
Job Summary

The Front Desk Supervisor is responsible for overseeing the daily operations of the front desk at the lodge at Crater Lake National Park. This role ensures that guests receive excellent customer service and that all front desk staff are properly trained and performing their duties effectively.

Responsibilities
  • Work directly with the AGM of Lodging to ensure that all positions are filled and ensure the team is trained.
  • Ensure that all guests receive excellent customer service as well as handling all guest complaints and resolve issues in a timely manner
  • Manage room reservations and ensure that all bookings are accurate
  • Assist with check-in and check-out procedures as needed
  • Maintain accurate records and reports
Requirements
  • High school diploma or equivalent
  • Minimum of 3-4 years of prior experience in a supervisory role
  • Excellent customer service skills
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Proficient in Microsoft Office and other computer programs
  • Ability to work flexible hours, including weekends and holidays

Explor Crater Lake, LLC is an equal opportunity employer and welcomes applications from all qualified candidates.



  • Portland, Oregon, United States Azul Hospitality Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Operations Manager to join our team at Azul Hospitality. As a key member of our front office team, you will be responsible for ensuring the smooth operation of our front desk department and providing exceptional guest service.Key ResponsibilitiesFront Desk Operations: Assist the Front...


  • Portland, Oregon, United States Azul Hospitality Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Operations Manager to join our team at Azul Hospitality. As a key member of our front office team, you will be responsible for ensuring the smooth operation of our front desk department and providing exceptional guest service.Key ResponsibilitiesFront Desk Operations: Assist the Front...

  • Front Desk Manager

    4 weeks ago


    Portland, Oregon, United States Radisson Hotel Portland Airport Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Radisson Hotel Portland Airport. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing front desk operations, and leading a team of front desk staff.Key ResponsibilitiesGuest Service Delivery:...

  • Front Desk Manager

    13 hours ago


    Portland, Oregon, United States Radisson Hotel Portland Airport Full time

    {"title": "Front Desk Supervisor", "description": "Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to lead our front desk team at Radisson Hotel Portland Airport. The ideal candidate will be responsible for directing, planning, and coordinating activities to ensure prompt, courteous service to all guests and guarantee their...

  • Front Desk Supervisor

    4 weeks ago


    Portland, Oregon, United States Sage Hospitality Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Sage Hospitality Group. As a key member of our front office staff, you will be responsible for ensuring the smooth operation of our hotel's front desk, providing exceptional customer service, and maintaining a high level of hospitality.Key...


  • Portland, Oregon, United States Azul Hospitality Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Azul Hospitality. As a key member of our front office team, you will be responsible for ensuring exceptional guest service and ensuring the smooth operation of our front desk department.Key ResponsibilitiesAssist the Front Office Manager in the daily...


  • Portland, Oregon, United States Aimbridge Hospitality Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at The Westin Portland Harborview. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a seamless guest experience.ResponsibilitiesAssist the Front Desk...

  • Front Desk Supervisor

    2 weeks ago


    Portland, Oregon, United States Sage Hospitality Group Full time

    Front Desk Supervisor Job DescriptionWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at the Bidwell Hotel. As a key member of our front office team, you will be responsible for ensuring a seamless and exceptional guest experience.Key Responsibilities:Supervise and train front desk staff to provide excellent customer...

  • Front Desk Associate

    2 weeks ago


    Portland, Oregon, United States Gold's Gym Washington Full time

    {"title": "Front Desk Associate", "description": "Job SummaryWe are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Gold\u2019s Gym Washington. As a key member of our front desk team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our members and guests, and...

  • Front Desk Supervisor

    3 weeks ago


    Portland, Oregon, United States Sage Hospitality Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Sage Hospitality Group. As a Front Desk Supervisor, you will be responsible for ensuring the smooth operation of the front office, providing exceptional customer service, and maintaining a high level of hospitality.Key ResponsibilitiesFront Office Operations:...

  • Front Desk Supervisor

    4 weeks ago


    Portland, Oregon, United States Sage Hospitality Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Sage Hospitality Group. As a key member of our front office staff, you will be responsible for ensuring the smooth operation of our hotel's front desk, providing exceptional customer service, and maintaining a high level of hospitality.Key...

  • Front Desk Associate

    4 weeks ago


    Portland, Oregon, United States Gold's Gym Washington Full time

    Job Summary:We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Gold's Gym Washington. As a Front Desk Associate, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a positive experience for our members and guests.Key Responsibilities:Customer Service:...


  • Portland, Oregon, United States Hyatt Place Portland Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Hyatt Place Portland Airport/Cascade Station. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience.Key ResponsibilitiesGuest Registration and Check-In/Check-Out:...


  • Portland, Oregon, United States Westin Portland Harborview Full time

    Job SummaryAs a Front Desk Supervisor at the Westin Portland Harborview, you will play a key role in ensuring that our guests receive exceptional service and have a memorable stay. This is an exciting opportunity to join a dynamic team and contribute to the success of our hotel.ResponsibilitiesAssist the Front Desk Manager and General Manager in providing...


  • Portland, Oregon, United States Sage Hospitality Full time

    {"Job Overview": "As a Front Desk Agent at Sage Hospitality, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience. Your role will involve responding to inquiries, resolving issues, and providing accurate information to guests. You will also be responsible for managing the front desk...


  • Portland, Oregon, United States Aimbridge Hospitality Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at The Westin Portland Harborview. As a key member of our front office team, you will be responsible for providing exceptional guest service, handling room reservations, and ensuring a seamless check-in and check-out experience for our...


  • Portland, Oregon, United States Westin Portland Harborview Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at the Westin Portland Harborview. As a key member of our front office team, you will be responsible for providing exceptional guest service, maximizing room revenue, and ensuring a seamless and efficient check-in and check-out experience for our...


  • Portland, Oregon, United States North Pacific Management Full time

    Front Desk Supervisor Job DescriptionWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at the Radisson Hotel in Portland. As a key member of our front office team, you will be responsible for directing and coordinating the activities of our front desk staff to ensure exceptional guest experiences.Key...


  • Portland, Oregon, United States North Pacific Management Full time

    Front Desk Supervisor Job DescriptionWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at the Radisson Hotel in Portland. As a key member of our front office team, you will be responsible for directing and coordinating the activities of our front desk staff to ensure exceptional guest experiences.Key...


  • Portland, Oregon, United States Aimbridge Hospitality Full time

    Job SummaryAs a Front Desk Supervisor at The Westin Portland Harborview, you will play a vital role in ensuring exceptional guest experiences and maximizing room revenue. This is an exciting opportunity to join a dynamic team and contribute to the success of our hotel.ResponsibilitiesAssist the Front Desk Manager and General Manager in maintaining high...