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Front Desk Representative

2 months ago

Daly City, California, United States Dave & Buster Full time
Job Summary

We are seeking a highly skilled and enthusiastic Front Desk/Host to join our team at Dave & Buster's. As a Front Desk/Host, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their visit.

Key Responsibilities
  • Deliver exceptional guest service by greeting and assisting guests with a smile, ensuring their needs are met and exceeded.
  • Act as an ambassador for the building, coordinating game rentals, merchandise sales, and telephones to create a seamless experience for our guests.
  • Manage wait times and communicate information to guests, team members, and managers to ensure a smooth and efficient operation.
  • Process transactions accurately and efficiently, handling cash, credit card payments, and gift card sales.
  • Assist with merchandise sales, restocking supplies, and maintaining a clean and organized workspace.
  • Collaborate with team members to achieve sales goals and provide excellent customer service.
Requirements
  • High school diploma or equivalent required.
  • Previous experience in a customer-facing role, preferably in a fast-paced environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a noisy and fast-paced environment with distracting conditions.
  • Ability to lift and carry up to 30 pounds.
  • Ability to stand for long periods of time and move about the facility.
What We Offer
  • Competitive hourly rate of $18.12 per hour.
  • A comprehensive benefits package, including medical, dental, vision, and 401K.
  • Opportunities for career growth and advancement.
  • A fun and dynamic work environment with a team-oriented culture.

We are an equal opportunity employer and participate in E-Verify in states where required. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.