Lead Customer Service Manager
3 days ago
We are seeking a Lead Customer Service Manager to oversee the day-to-day operations of our Customer Service Department. The successful candidate will have a strong background in customer service management, with experience in leading teams and developing processes to improve customer satisfaction.
Key Responsibilities:
* Lead and manage a team of customer service representatives
* Develop and implement processes to improve customer satisfaction and reduce call abandonment rates
* Conduct regular performance audits to ensure compliance with company policies and procedures
* Collaborate with other departments to resolve customer complaints and issues
Requirements:
* A minimum of three to five (3-5) years of experience in customer service management roles, preferably within the IPA/HMO industry
* Strong leadership and communication skills
* Ability to work effectively in a fast-paced environment
Salary: $70,000 - $90,000 per year, depending on location and experience
This is an exciting opportunity for a seasoned customer service professional to lead our team and drive business growth at Prospect Medical Holdings.
-
Service Department Manager Lead
1 day ago
Orange, California, United States North American Companies Full timeJob Summary: We are seeking an experienced Service Department Manager Lead to join our North American Companies team. The successful candidate will be responsible for leading our service team, providing exceptional customer service, and ensuring the service department operates safely and efficiently.About Us:North American Companies is a mission-driven...
-
Customer Service Director
3 weeks ago
Orange, California, United States Winchester Electronics Full timeOverview:Winchester Interconnect Corporation is a leading electronics company dedicated to delivering exceptional customer experiences. We are seeking a highly skilled and experienced Customer Service Manager to lead our customer service team.Salary:The salary for this position ranges from $85,000 to $110,000 plus commission eligible.About the Role:As a...
-
Plumbing Service Manager
2 weeks ago
Orange, California, United States Barker and Sons Plumbing Full timeJob OverviewWe are seeking a seasoned team leader to oversee our plumbing services in Orange County. This role requires a collaborative and results-driven professional who can manage a team of top-performing field technicians.The successful candidate will lead the coordination of plumbing services' sales, scheduling, and execution. By providing guidance,...
-
Customer Service Leadership Role
2 weeks ago
Orange, California, United States Winchester Interconnect Full timeAbout the RoleWe are seeking a highly skilled Customer Service Manager to lead our team in providing exceptional customer experiences. As a key member of our organization, you will be responsible for managing customer relationships, resolving issues, and driving business growth.Key ResponsibilitiesCustomer Relationship Management: Develop and maintain strong...
-
Customer Service Department Head
3 days ago
Orange, California, United States Alta Hospitals Full timeJob SummaryWe are seeking a highly skilled Customer Service Department Head to join our team at Alta Hospitals. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our customer service department. This includes supervising staff members, managing call production, and ensuring compliance with company...
-
Dynamic Customer Service Coordinator
3 weeks ago
Orange, California, United States Barker and Sons Plumbing Full timeAbout UsBarker and Sons Plumbing is a reputable company that values exceptional customer service. Our team of skilled professionals is dedicated to providing top-notch plumbing services, and we're seeking a talented individual to join our dispatch team.Job SummaryWe are looking for a highly organized and detail-oriented Customer Service Coordinator to...
-
Customer Service Representative
3 weeks ago
Orange, California, United States Barker and Sons Plumbing Full timeWe are seeking a highly motivated Customer Service Advisor to join our team at Barker and Sons Plumbing. As a key member of our customer service team, you will be responsible for providing an exceptional experience to our customers.ResponsibilitiesCreate records of customer interactions and follow up to ensure all questions have been answered.Respond to...
-
Customer Service Representative
6 days ago
Orange, California, United States The Midtown Group Full timeCompensation and Benefits">The estimated annual salary for this role is $43,500 - $54,000, depending on qualifications and experience.The Midtown Group offers a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan with employer matching.We also offer generous paid time off, including vacation...
-
Customer Service Representative
3 weeks ago
Orange, California, United States Walgreens Full timeAs a Customer Service Representative at Walgreens, you'll model and deliver a distinctive customer experience. Your role includes providing courteous, fair, friendly, and efficient checkout service to customers. You will also recommend items for sale and suggest trade-up and/or companion items.About the JobThis position is immediately available and offers...
-
Customer Service Representative
4 days ago
Orange, California, United States Lids Full timeAbout the RoleWe are seeking a Customer Service Representative to join our team at The Block at Orange location. As a Customer Service Representative, you will be responsible for providing excellent customer service, maintaining store visual guidelines, and participating in inventory management.Key ResponsibilitiesProvide exceptional customer service to...
-
Customer Service Representative
5 days ago
Orange, California, United States Sizzler USA Full timeJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Sizzler USA. As a key member of our customer service team, you will be responsible for providing exceptional customer service, operating cash registers, and maintaining a clean and organized checkout area.About the Role:...
-
Customer Service Representative
1 month ago
Orange, California, United States Keith Wolfe Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and identifying opportunities to grow our...
-
Customer Service Expert
1 day ago
Orange, California, United States Infojini Full timeAt Infojini, we are seeking a highly motivated and experienced Customer Service Expert to provide exceptional support to our members and providers. The ideal candidate will be the first point of contact for inquiries and complaints related to the Medi-Cal programs.The Customer Service Expert will assist members and providers with questions and concerns...
-
Customer Service Director
4 days ago
Orange, California, United States Alta Hospitals Full timeJob DescriptionAs a Customer Service Director at Alta Hospitals, you will oversee the daily management and oversight of our department schedule and queues to ensure sufficient telephone coverage and compliance with call production requirements.Responsibilities:Supervise staff members by appraising, monitoring, and observing performance to ensure compliance...
-
Customer Service Ambassador
3 weeks ago
Orange, California, United States Chit Chat Diner Full timeDynamic Dining ExperienceWe are seeking extraordinary Hosts/Hostesses to provide a unique and memorable experience for our diners at the Chit Chat Diner in West Orange, NJ.About UsThe Chit Chat Diner is NOT your typical diner. We offer a luxurious dining experience like no other around, with a dynamic and fast-paced environment that pleases and grabs patrons...
-
Customer Experience Manager
2 weeks ago
Orange, California, United States Orange Hill Full timeJob Title: Customer Experience Manager - Restaurant Front of HouseLocation: Orange County, CaliforniaAbout the Role:We are seeking a skilled Customer Experience Manager to lead our restaurant front of house team at Orange Hill. As a key member of our management team, you will be responsible for creating a welcoming and memorable experience for our guests,...
-
Senior Customer Experience Manager
3 weeks ago
Orange, California, United States Alignment Healthcare Full timeAbout Alignment HealthcareAt Alignment Healthcare, we are revolutionizing healthcare for seniors. Our world-class technology platform, innovative care delivery models, deep physician partnerships, and serving heart culture set us apart from the rest. We have built a talented and passionate team committed to our mission of transforming healthcare for...
-
Customer Service and Sales Professional
7 days ago
Orange, California, United States Saks OFF 5TH Full timeSaks OFF 5TH is seeking a Customer Service and Sales Professional to join our team. As a representative of our brand, you will be responsible for providing exceptional customer service, assisting customers in finding and selecting merchandise, and maintaining a clean and organized store environment.About the RoleThis role requires you to process transactions...
-
Customer Service Associate
3 days ago
Orange, California, United States El Pollo Loco Full timeEl Pollo Loco is seeking a motivated and customer-focused Customer Service Associate. In this role, you will be responsible for providing exceptional service to our customers by greeting them in a friendly and welcoming manner. You will also process and assemble orders efficiently, ensuring accuracy and timeliness. Additionally, you will apply suggestive...
-
Retail Pharmacy Customer Service Representative
2 weeks ago
Orange, California, United States Walgreens Full timeWelcome to Walgreens, a leading pharmacy chain with a rich history of providing quality healthcare services. We are currently seeking a highly motivated and detail-oriented Pharmacy Customer Service Associate to join our team.As a Pharmacy Customer Service Associate at Walgreens, you will be responsible for providing excellent customer service, answering...