Sales Account Manager
2 weeks ago
The Sales Account Manager is responsible for overseeing a dedicated team of sales professionals and customer service agents to ensure seamless business operations and high levels of client satisfaction. This role involves managing client projects, processing orders, and maintaining effective communication with customers. The ideal candidate should demonstrate exceptional leadership abilities, strong communication skills, and a knack for problem-solving.
Core Responsibilities:
- Guide, mentor, and oversee a team of sales representatives and customer service personnel.
- Facilitate communication and collaboration with internal departments to promptly address customer inquiries and capitalize on opportunities.
- Establish and meet sales objectives for designated accounts.
- Develop and execute training initiatives for new team members.
- Oversee customer service operations, including order processing, confirmations, and returns management.
- Generate and distribute performance reports to relevant stakeholders.
- Enhance CRM systems and streamline operational workflows.
- Ensure client satisfaction through feedback mechanisms and corrective measures.
- Coordinate team-building events and conduct performance evaluations.
- Engage in sales strategy meetings for ongoing enhancements.
NGA Staffing is dedicated to fostering long-term career paths and growth opportunities for its employees. The organization prioritizes the well-being of its workforce and strives to make a meaningful difference in their professional lives.
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Accounting Professional
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Accounting Specialist
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Accounting Clerk
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Accounting Clerk
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