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Patient Services Coordinator

2 months ago

Erie, Pennsylvania, United States UPMC Full time
{"title": "Patient Services Representative", "description": "Key Responsibilities

As a Patient Services Representative at UPMC Lake Erie Endocrinology, you will play a vital role in ensuring the smooth operation of our office. Your primary responsibilities will include:

  • Assisting patients with registration, check-in, and check-out processes
  • Answering phone calls and responding to patient inquiries
  • Faxing and abstracting medical records
  • Collecting copays and processing patient payments
  • Scheduling follow-up appointments and new patient visits
  • Providing clear and understandable instructions to patients
  • Assisting with administrative duties, including scanning medical records and faxing
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • Two years of experience in a medical, billing, or customer service function
  • Proficient typing skills and experience with personal computer-based applications
  • Knowledge of medical terminology
  • Prior experience with Medipac, Epic, or other health records systems
What We Offer

As a Patient Services Representative at UPMC Lake Erie Endocrinology, you will have the opportunity to work in a dynamic and supportive environment. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

", "lang_code": "en-US"}