Account Representative
3 weeks ago
Intralox, a leading provider of innovative conveyance solutions, is seeking a skilled Account Representative to join their Customer Service team. As a key member of the team, you will be responsible for delivering exceptional service support to customers, managing accounts, and collaborating with a dedicated team to drive sales growth.
Key Responsibilities:- Provide timely and accurate responses to customer inquiries and requests for quotes and orders.
- Manage a high volume of transactional work, ensuring seamless execution and customer satisfaction.
- Offer technical assistance and recommendations for conveyor and belting solutions to enhance customer operations and maximize sales opportunities.
- Build and expand customer relationships to ensure replacement and new business.
- Utilize the CRM system to efficiently oversee and cultivate strong customer connections.
- Strong mathematical and technical aptitude, with the ability to pass a mathematics test and technical aptitude assessment.
- Excellent verbal and written communication skills, with the ability to complete and pass a written test.
- Self-managed team player with a working knowledge of Windows-based software.
- Ability to work rotating shifts and travel for up to a week at a time.
- Ability to type a minimum of 35 words per minute and work occasional weekends for training and development.
- Previous business-to-business customer phone support service experience.
- College degree preferred, with familiarity with ERP systems (Oracle) a plus.
Intralox is a division of Laitram, L.L.C., with a global workforce of over 3,000 employees in 20+ countries. We invest heavily in our values of honesty, fairness, and respect, and aim to practice our business philosophy principles every day. We believe in the power of a good idea, using trust as the foundation to how we work, and that self-managed people are our greatest asset. We listen objectively, think creatively, and deliver results.
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Account Representative
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New Orleans, Louisiana, United States Intralox Full timeJob Title: Account RepresentativeIntralox, a leading provider of innovative conveyance solutions, is seeking a skilled Account Representative to join their Customer Service team. As a key member of the team, you will be responsible for delivering exceptional service support to customers, managing accounts, and collaborating with a dynamic team to drive sales...
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Account Representative
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New Orleans, Louisiana, United States Intralox Full timeJob Title: Account RepresentativeIntralox, a leading provider of innovative conveyance solutions, is seeking a skilled Account Representative to join their Customer Service team. As a key member of the team, you will be responsible for delivering exceptional service support to customers, managing accounts, and collaborating with a dedicated team to drive...
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