Retail Account Service Representative

4 days ago


New Orleans, Louisiana, United States Ochsner Health Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Retail Account Service Representative. In this role, you will be responsible for handling patient billing inquiries and providing exceptional customer service to ensure timely and accurate responses.

Key Responsibilities
  • Respond to patient inquiries regarding medical bill accounts via phone, email, fax, mail, or in-person
  • Serve as a liaison between patients, providers, and external departments to ensure accurate chart application
  • Record and maintain transactions to resolve account balances and discrepancies within prescribed periods
  • Plan, organize, and prioritize work to convince debtors of financial responsibility and educate them on payment options
  • Provide top-quality customer service experience to ensure high levels of patient satisfaction
Requirements
  • High school diploma or equivalent required; bachelor's degree preferred
  • 1 year of customer service, healthcare, or office experience required; previous call center experience preferred
  • Experience with medical terminology in a medical billing environment
  • Computer skills and dexterity for data entry and retrieval of patient information
  • Effective verbal and written communication skills
What We Offer

Ochsner Health is committed to providing a work environment that is free from discrimination and harassment. We are an equal opportunity employer and welcome applications from diverse candidates.



  • New Orleans, Louisiana, United States Ochsner Health System Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Patient Billing Inquiry Specialist to join our team at Ochsner Health System. As a key member of our healthcare team, you will be responsible for handling patient billing inquiries in a timely and accurate manner.Key ResponsibilitiesProvide exceptional customer service to patients and their...


  • New Orleans, Louisiana, United States Bevolo Full time

    Bevolo is seeking a passionate individual to join our retail sales teamWe are looking for a committed sales associate to represent our brand and assist customers at our retail location Your duties will include welcoming customers, selling distinctive lighting products, and supporting our Lighting Designers We offer opportunities for career advancement for...


  • New Orleans, Louisiana, United States Hope Credit Union Full time

    Job SummaryThe Senior Member Services Representative plays a vital role in providing exceptional service to our members, ensuring a positive and professional experience at all times. This position is responsible for managing various records and file systems, handling sensitive situations with confidentiality, and providing a high level of external and...


  • New Orleans, Louisiana, United States Fidelity Bank Full time

    About Fidelity BankFidelity Bank is a community-focused financial institution dedicated to helping families and businesses thrive in the communities we serve. Our mission is to create a better future by acting with accountability and integrity alongside our customers and within our communities.Job SummaryWe are seeking a highly motivated and customer-focused...


  • New Orleans, Louisiana, United States Fidelity Bank Full time

    About Fidelity BankFidelity Bank is a community-focused financial institution dedicated to making a difference in the lives of our customers and employees. With a legacy dating back to 1908, we have built a reputation for integrity, accountability, and excellence.Job SummaryWe are seeking a highly motivated and customer-focused Travel Financial Center...


  • New Orleans, Louisiana, United States HYATT Hotels Full time

    Role OverviewAs a vital member of the Front Office team, you will manage the guest registration process and effectively communicate hotel services and promotions. This prominent position allows for engaging interactions and plays a crucial role in shaping the guest experience. Additional responsibilities may include handling payment transactions and...


  • New Orleans, Louisiana, United States Precision Door Service Full time

    About Precision Door ServicePrecision Door Service is a leading provider of garage door repair services, with over 100 locations across the country. Our team of certified technicians repair over 1,000 garage doors every day, and we also sell and install a wide selection of garage doors and garage door openers.Job SummaryWe are seeking a highly skilled and...


  • New Orleans, Louisiana, United States Precision Door Service Full time

    Customer Service Representative Job DescriptionAt Precision Door Service, we're seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving product or service issues, and ensuring customer...


  • New Orleans, Louisiana, United States HYATT Hotels Full time

    Role OverviewAs a vital member of the Front Office team, you will manage the guest registration process and effectively communicate hotel amenities and special offers. This prominent position allows for engaging interactions and plays a crucial role in shaping the overall guest experience. Additional responsibilities may include handling payment transactions...


  • New Orleans, Louisiana, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail sales team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key ResponsibilitiesProvide excellent...


  • New Orleans, Louisiana, United States Ascena Retail Group Full time

    About UsAt LOFT, we specialize in crafting contemporary, feminine apparel designed for women who aspire to feel confident and stylish in every situation. Our mission is to empower women to express their true selves, as authenticity is always in vogue. We are dedicated to nurturing the careers and lives of everyday optimists.Join us in expressing your...


  • New Orleans, Louisiana, United States Intralox Full time

    About the RoleIntralox, a leading provider of innovative conveyance solutions, is seeking a skilled Account Representative to join their Customer Service team. As a key member of the team, you will be responsible for delivering exceptional service support to customers, managing accounts, and collaborating with a dedicated team to drive sales growth.Key...


  • New Orleans, Louisiana, United States Intralox Full time

    Job SummaryIntralox, a leading provider of innovative conveyance solutions, is seeking a highly skilled Account Representative to join their Customer Service team. As a key member of the team, you will be responsible for delivering exceptional service support to customers, managing accounts, and driving sales growth.Key ResponsibilitiesProvide timely and...


  • New Orleans, Louisiana, United States Pep Boys Full time

    About the Role:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Pep Boys. As a key member of our service team, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Provide exceptional customer service and support to customers in a...


  • New Orleans, Louisiana, United States Wyndham Destinations Group Full time

    Location: Central Location, New Orleans, Louisiana, United States Department: Guest Services Employment Type: Full Time Company: Wyndham Destinations Join our team and bring joy to guests from around the globe by delivering exceptional service. As a Guest Services Representative, you will: Guide guests through the check-in process, issue room keys, and...


  • New Orleans, Louisiana, United States HYATT Hotels Full time

    Role OverviewAs a key member of the Front Office team, you will oversee the guest registration process and effectively communicate hotel amenities and promotions. This prominent position allows for engaging interactions and plays a crucial role in shaping the overall guest experience. Responsibilities may also include managing payment transactions and...


  • New Orleans, Louisiana, United States Total Quality Logistics Full time

    About the Role:As a key member of our Sales Team at Total Quality Logistics, you will play a vital role in driving revenue growth and supporting our established Sales Team. You will embark on an accelerated training program to gain industry knowledge and immerse yourself in our company culture. Upon completion, you will become a dedicated Account...


  • New Orleans, Louisiana, United States Total Quality Logistics Full time

    About the Role:As a key member of our Sales Team at Total Quality Logistics, you will play a vital role in driving revenue growth and supporting our established Sales Team. You will embark on an accelerated training program to gain industry knowledge and immerse yourself in our company culture. Upon completion, you will become a dedicated Account...


  • New Orleans, Louisiana, United States SodexoMagic Full time

    About the RoleSodexoMagic is seeking a skilled Customer Service Representative to join our team as a Cashier/Food Service Worker. In this role, you will be responsible for providing exceptional customer service, operating the cash register, and preparing and serving food to our customers.Key ResponsibilitiesOperate the cash register and complete transactions...


  • New Orleans, Louisiana, United States SodexoMagic Full time

    About the RoleSodexoMagic is seeking a skilled Customer Service Representative to join our team as a Cashier/Food Service Worker. In this role, you will be responsible for providing exceptional customer service, operating the cash register, and preparing and serving food in a fast-paced food service environment.Key ResponsibilitiesOperate the cash register...