Patient Services Representative

1 week ago


Oak Lawn, Illinois, United States Advocate Aurora Health Full time

Key Responsibilities:
1) Deliver exceptional customer service while executing all relevant duties.
2) Support the development of service standards, policies, and procedures.
3) Serve as a knowledgeable resource for all healthcare staff and patients, ensuring a seamless experience in the outpatient surgical environment.

Qualifications:
- Strong communication skills to interact effectively with patients and team members.
- Ability to handle inquiries and resolve issues with professionalism.
- Commitment to maintaining a positive and welcoming atmosphere for all visitors.

Work Environment:
- Engage in a dynamic healthcare setting focused on patient satisfaction and quality service.
- Collaborate with a dedicated team to enhance the overall patient experience.

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