Program Management Administrator

6 days ago


Memphis, Tennessee, United States Memphis In May Full time
Program Coordinator

We are seeking a highly skilled Program Coordinator to join our team at the Memphis in May International Festival.

This is a full-time, year-round position that requires an individual with program management and administrative skills who is an effective communicator and is both strategic and hands-on.

About the Role

The successful candidate will have expertise in office administration as well as recruiting, training and managing volunteers.

This role involves direct oversight and supervision of all volunteer program elements and volunteer involvement at events.

  • Volunteer recruitment, orientation, training, management of volunteer leadership and committee meetings, database management, refinement of procedural guidelines and volunteer manual, refinement of volunteer duty summaries within each committee, credentials distribution and on-site check-in, on-site management, end of season awards selection and appreciation event.

Maintaining strict adherence to the Board-approved operating budget is also a key responsibility.

Additionally, the Program Coordinator will work closely with staff to ensure the successful operation and professional presentation of all events and on-site presence of volunteers.

Key Responsibilities
  • Serving as the initial point of contact for guests and visitors, greeting and directing accordingly.
  • Operating a multi-line phone system and answering inquiries or directing incoming calls to the appropriate staff person.
  • Responding to email inquiries or directing to the appropriate staff person.
  • Providing administrative support for staff as needed.
  • Managing and ordering office supplies as needed.

The ideal candidate will possess excellent communication and interpersonal skills, be detail-oriented, and able to handle multiple tasks and responsibilities in a fast-paced environment.

The ability to remain professional and calm under high pressure, time-sensitive situations is essential.

Able to analyze problems, identify solutions, and project consequences of proposed actions.

Compensation & Benefits

We offer a competitive salary range between $40,000 and $43,000 along with a desirable benefits package including:

  • Paid medical coverage
  • Dental & vision insurance offered at additional cost
  • Medical reimbursement plan
  • 401k plan
  • Paid time off
  • Paid parking

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