Operations Administrator
4 weeks ago
We are seeking a highly skilled and experienced Operations Administrator to join our team at Houston Methodist. As a key member of our operations team, you will be responsible for providing operational oversight and leadership throughout the organization.
Key Responsibilities- Provide leadership in unforeseen situations, making timely decisions that directly impact patient care.
- Foster interdepartmental/interprofessional collaboration, reflecting the mission and values of Houston Methodist.
- Ensure timely and effective communication, providing clinical guidance in the management of patient care, staffing, and interpreting and implementing established policies and procedures.
- Create an environment for the management and delivery of safe patient care.
- Demonstrate critical thinking through self-direction, initiative, effective interpersonal skills, and oral/written communications skills.
- Assign available personnel, assess triage assignments, and make appropriate modifications during the shift as necessary.
- Role model interprofessional communication, including active listening and teaching, communicating organizational information, and all aspects of administrative and clinical practice in a respectful and positive way when interacting with staff.
- Conduct fair and consistent leadership skills for effective team dynamics and teambuilding strategies through problem resolution and coaching.
- Support policy adherence and provide disciplinary measures when appropriate.
- Assist with staff stress management as needed.
- Coordinate and expedite the admission/discharge transfer and bed control process to optimize patient flow.
- Monitor and facilitate smooth and timely patient flow to ensure process efficiency.
- Provide bed assignments support as needed with designee.
- Oversee the activity in hospital operations during their shift.
- Manage administrative issues effectively, inform, and document pertinent information to Executive On Call, executive staff, directors, and managers.
- Monitor and analyze work methods, staff scheduling, and make appropriate adjustments to assure a high level of service quality and cost effectiveness.
- Maintain awareness/responsiveness of all emergency codes and disaster preparedness, coordinating when critical situations occur.
- Role model situational awareness, using teachable moments to improve safety.
- Attend daily care coordination rounds to facilitate patient progression.
- Manage bed closures and staffing allocation/cancellations to optimize efficiencies and reduce overtime.
- Implement department strategies to achieve financial targets and staffing needs.
- Serve as a mentor/role model and actively participate in hospital quality, service, and shared governance councils, making recommendations for improvements within and across departments/units, committees, and quality improvement initiatives.
- Support change initiatives and adapt to unexpected changes.
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
Requirements- Bachelor's degree or higher from an accredited school of nursing.
- Masters degree preferred.
- Five years hospital experience in nursing; for HM internal, four years experience in nursing, which includes HM performance that demonstrates progressive leadership abilities, i.e., charge nurse responsibilities.
- RN Registered Nurse Texas State Licensure and/or Compact State Licensure within 60 days.
- RNTemp Registered Nurse Temporary State Licensure within 60 days.
- BLS Basic Life Support (AHA).
- NVCRISIS Nonviolent Crisis Intervention (CPI) within 90 days.
- Magnet ANCC Recognized Certification within 1 year.
Houston Methodist is an equal opportunity employer, inclusive of women, minorities, disabled persons, and veterans.
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