Account Retention Strategist
4 days ago
We're seeking an experienced Account Retention Strategist to empower our clients achieve amazing results with their customers.
Our platform helps marketers plan and launch profitable campaigns twice as fast, increasing customer loyalty and CRM revenue with personalized marketing messages throughout the customer journey.
Key Outcomes:- Retain customers, secure renewals, and hit retention targets
- Amply customer loyalty by championing retention, ensuring seamless renewals, and surpassing retention targets
- Master sentiment analysis, identifying and neutralizing potential sentiment risks across diverse stakeholders
- Empower customer advocacy by leading cross-functional efforts to resolve challenges and build a pipeline of positive referrals
- Strategic communication, relaying concise updates on customer wins and obstacles, detailing actionable measures for optimizing retention
- Negotiate end-to-end commercial agreements, drive renewals, and secure upsells in alignment with our pricing model
- Develop key stakeholder champions in each account, aligning their aspirations with strategic platform and marketing endeavors
- Deliver timely and accurate commercial forecasting, setting and delivering on customer expectations, and pre-empting customer escalations and challenges
This role requires experience managing clients within a SaaS environment, excellent communication and customer success skills, data literacy, and the ability to work under pressure. A salary range of $120,000 is offered to the successful candidate.
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Sales Account Strategist
5 days ago
New York, New York, United States Upfluence Full timeRole OverviewWe are seeking a seasoned Sales Account Strategist to join our Customer Success team at Upfluence. As an integral part of our organization, you will play a crucial role in driving strategic growth and retention across our client base.Your primary responsibility will be to evaluate existing accounts, identify opportunities for upsells and...
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Customer Retention Strategist
4 weeks ago
New York, New York, United States Visitt Full timeJoin Our TeamWe are seeking a skilled CUSTOMER RETENTION STRATEGIST to lead our customer experience team. In this role, you will develop and implement a comprehensive customer success strategy, ensuring seamless onboarding and retention processes.About the RoleDevelop and execute a customer success strategy that aligns with company goals and drives revenue...
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Customer Retention Marketing Strategist
6 days ago
New York, New York, United States KREWE Full timeAt KREWE, we're looking for a skilled Customer Retention Marketing Strategist to join our team. This role plays a crucial part in driving acquisition, retention, personalization, loyalty, and long-term relationships with our eCommerce, Retail & Special events customers. The ideal candidate will have 3-5 years of experience in CRM management, marketing...
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Global Account Strategist
2 weeks ago
New York, New York, United States Dept Full timeKey ResponsibilitiesWe are seeking a highly skilled Global Account Strategist to join our team in New York. As a key member of our client services group, you will be responsible for developing and implementing global strategies to drive client growth and retention.Your primary focus will be on managing a portfolio of projects to maximize client business...
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Enterprise Account Strategist
7 days ago
New York, New York, United States Global Relay Full timeAs an Enterprise Account Strategist at Global Relay, you will play a critical role in driving revenue growth and building long-term relationships with our largest clients. With 7+ years of experience in account management or customer success, you'll be responsible for developing and executing strategies to meet customer needs and exceed sales targets.About...
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Senior Account Strategist
6 days ago
New York, New York, United States IPG Health Full timeSenior Account Strategist PositionWe are looking for a Senior Account Strategist to join our team at IPG Health. As a key member of our account leadership team, you will be responsible for developing and executing strategic plans that drive business growth and results.The ideal candidate will have a strong background in account strategy, team leadership, and...
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Account Growth Strategist
1 week ago
New York, New York, United States M Booth Full timeJoin Our Corporate Team as an Account Growth StrategistAs a seasoned professional in sales and marketing, you're likely drawn to a dynamic environment where creativity thrives. At M Booth, we offer a collaborative atmosphere that encourages growth and development. We invite you to apply for the role of Account Growth Strategist on our Corporate team.Key...
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Operational Strategist
1 week ago
New York, New York, United States Nexxen Full timeSucceed with Nexxen, a leading innovator in data-driven advertising. As our new Operational Strategist, you will be responsible for driving excellence amongst the team and ensuring retention and growth with clients in the region. Your key responsibilities will include coaching Account Managers and Account Strategists to ensure customer success during...
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Digital Accounts Strategist
5 days ago
New York, New York, United States Macmillan Full timeJob TitleDigital Accounts StrategistAbout the RoleWe are seeking an experienced Digital Accounts Strategist to manage our relationships with digital audiobook retailers and library accounts, driving sales growth through strategic partnerships.ResponsibilitiesDevelop and execute account strategies to maximize sales growthBuild strong relationships with...
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Senior Marketing Strategist
4 weeks ago
New York, New York, United States Alchemy Worx Full timeAbout Alchemy WorxAlchemy Worx is a pioneering audience management agency that specializes in delivering innovative marketing solutions for clients across the globe. With a focus on email, SMS, and paid social marketing, our team of experts helps businesses achieve higher customer engagement and retention rates.We are seeking an experienced CRM/Email/SMS...
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Account Growth Strategist
5 days ago
New York, New York, United States Global Relay Full timeJob OverviewWe are seeking an experienced Account Growth Strategist to join our team at Global Relay. This role will be responsible for managing relationships with our top-tier clients, driving revenue growth, and ensuring customer satisfaction.
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Corporate Account Strategist
1 week ago
New York, New York, United States Medline Full timeJob OverviewWe are seeking a highly motivated and experienced Business Development Professional to join our team as a Corporate Account Strategist. This is an exciting opportunity for someone who is passionate about building strong relationships with existing clients and identifying new business opportunities.
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Programmatic Account Strategist
5 days ago
New York, New York, United States The Daily Beast Full timeAbout the RoleThe Daily Beast is seeking a highly skilled Programmatic Account Strategist to drive revenue growth across programmatic channels. This role requires a dynamic and dedicated individual to develop high-value relationships with leading trading teams at both holding companies and independent agencies.
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Success Strategist
4 days ago
New York, New York, United States TABS inc. Full timeAbout the RoleWe are looking for a talented Success Strategist to help lead our customer success initiatives at TABS inc. As a critical thinker with an ability to identify trends in customer interactions, you will operationalize insights to improve the customer journey and implement effective strategies to drive customer satisfaction and retention.In this...
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Account Growth Strategist
4 days ago
New York, New York, United States Zoe Financial Full timeKey ResponsibilitiesAs an Account Growth Strategist, you will act as a liaison between advisors and our product team, collecting and relaying feedback to drive continuous improvement in our platform and align with the evolving needs of advisors and their clients. You will also drive measurable results by consistently meeting or exceeding quarterly...
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Digital Media Strategist
1 week ago
New York, New York, United States VIANT Full timeRole OverviewViant is a leading advertising software company that enables marketers to plan, execute and measure omnichannel ad campaigns through a cloud-based platform. As a Digital Media Strategist, you will be responsible for owning the client-facing relationship, ensuring superior service through pre-sales support, campaign management, relationship...
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Retention Marketing Strategist
5 days ago
New York, New York, United States Etsy Full timeJob Title: Senior Manager of Retention MarketingLocation: Etsy's Brooklyn Office (remote-friendly)Job Type: Full-timeSalary Range: $143,000 - $185,000 per yearAbout Us:Etsy is a global marketplace where people can buy and sell unique, handmade, and vintage items. We value individuality and creativity, and we're looking for talented professionals to join our...
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Customer Retention Manager
5 days ago
New York, New York, United States Writer Corporation Full timeWe are seeking a talented and results-driven Healthcare Success Strategist to join our team. In this role, you will be responsible for developing and implementing customized strategies to drive adoption and retention among our healthcare clients. You will work closely with cross-functional teams to understand customer needs and preferences, and develop...
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Customer Success Strategist
5 days ago
New York, New York, United States Braze Full timeAt Braze, we're passionate about building lasting connections between consumers and brands they love. We're seeking a highly skilled Customer Success Strategist to join our team and help drive customer engagement across channels from one platform.Key Responsibilities:Own client renewals, retention, and net retention targets for your customersPartner with...
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National Accounts Strategist
1 week ago
New York, New York, United States Axsome Therapeutics Full timeOverviewAxsome Therapeutics is seeking a seasoned professional to lead payer engagements and drive broad access for our innovative medicines. The ideal candidate will possess strong relationships at multiple National Payer and PBM, as well as key Regional, accounts.Job SummaryThe National Accounts Strategist will be responsible for developing and executing...