Front Desk Services Coordinator

6 days ago


Point Pleasant Beach, New Jersey, United States Sylvan Hotel Inc Full time
Job Summary

Noveya Inc is hiring a Front Desk Clerk to provide exceptional customer service and support to our guests.

Salary Range:$38,000 - $48,000 per year

Key Responsibilities
  • Check-In and Check-Out: Efficiently check guests in and out, ensuring accurate room assignments and payment processing.
  • Reservation Management: Manage phone and online reservations, confirming details with guests to prevent errors.
  • Guest Feedback: Respond promptly to guest feedback, resolving any issues or concerns in a professional manner.
  • Team Collaboration: Work closely with colleagues to share knowledge and best practices, enhancing overall service quality.
Desired Qualities
  • Prior Experience: Previous experience in customer service or front desk roles, preferably in a hotel or hospitality setting.
  • Problem-Solving Skills: Ability to think critically and solve problems in a fast-paced environment.
  • Adaptability: Flexibility to adapt to changing circumstances and priorities, ensuring seamless service delivery.


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