Customer Service Representative
7 days ago
We are seeking an exceptional Front Desk Clerk to become a part of our dynamic team. This role will involve providing top-notch customer service and ensuring seamless guest experiences.
Key Responsibilities:
- Registration and room assignment for guests
- Confirmation of reservations via phone and online platforms
- Guest needs, requests, and complaints management
- Cash handling from departing guests
- Maintenance of accurate records on occupied rooms and guests
- Pertinent guest information sharing with designated departments
Skills and Qualifications:
- Previous experience in customer-facing roles or related fields
- Able to build rapport with guests through effective communication
- Excellent organizational skills
- Strong written and verbal communication abilities
About the Role:
This position comes with a competitive salary range of $35,000 - $45,000 annually, depending on qualifications and location. As a valued member of our team, you'll enjoy a comprehensive benefits package that includes health insurance, retirement planning, and paid time off.
Location: Our office is conveniently located in a bustling area, providing easy access to public transportation and amenities. Enjoy a dynamic work environment with opportunities to grow and develop your skills.
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