Guest Experience Associate

6 days ago


Point Pleasant Beach, New Jersey, United States Sylvan Hotel Inc Full time
Front Desk Clerk Job Description

Sylvan Hotel Inc is looking for a Front Desk Clerk to play a crucial role in delivering outstanding customer experiences. As part of our team, you will work closely with guests, colleagues, and management to achieve excellence in front desk operations.

Primary Responsibilities:

  • Welcome and register guests, assigning rooms as needed
  • Confirm hotel reservations via phone and online platforms
  • Handle guest inquiries, issues, and feedback in a timely and courteous manner
  • Process payments from departing guests
  • Maintain accurate records of occupied rooms and guests
  • Share important guest information with relevant departments

Salary Information:

The base salary for this role is $40,000 per annum, plus additional compensation based on performance.



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