Commercial Roofing Operations Manager

1 day ago


Saddle Brook, New Jersey, United States Tecta & Schwickerts Full time
About the Role

J.P. Patti Tecta America, a leading commercial roofing company, is seeking a seasoned professional to lead our Service Department in Saddle Brook, NJ. As a Service Manager, you will be responsible for overseeing the daily operations of the department, ensuring that work is completed on time, within budget, and to the highest quality standards.

Key Responsibilities
  • Develop and implement departmental goals and objectives, aligning with company strategies
  • Manage and oversee the flow of documents, estimates, and proposals
  • Review and approve estimates, inspections, and invoices for service work
  • Lead and mentor a team of service professionals, providing guidance and support to ensure their success
  • Collaborate with other departments to ensure seamless communication and coordination
  • Develop and execute a departmental sales plan to drive business growth
  • Ensure exceptional customer service, responding to customer inquiries and concerns in a timely and professional manner
  • Manage and resolve customer complaints and issues
  • Develop and implement training programs to enhance employee skills and knowledge
  • Monitor and analyze departmental performance, identifying areas for improvement and implementing corrective actions
Requirements
  • 3+ years of experience in roofing, construction, or a related field
  • Strong leadership and management skills, with the ability to motivate and inspire a team
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, employees, and other stakeholders
  • Strong analytical and problem-solving skills, with the ability to analyze data and make informed decisions
  • Ability to work in a fast-paced environment, with multiple priorities and deadlines
  • Knowledge of roofing systems, materials, and techniques
  • Ability to read and understand blueprints and specifications
  • Strong computer skills, with proficiency in Microsoft Office and other software applications
What We Offer

J.P. Patti Tecta America offers a comprehensive benefits package, including medical, dental, vision, 401(k) with company match, paid time off, and paid holidays. We are an equal opportunity employer, committed to diversity and inclusion in the workplace.



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