Customer Support Associate

4 weeks ago


Long Beach, California, United States MELA Group Full time

Mela Group is seeking a skilled Customer Support Associate to drive customer engagement and revenue growth. As a key member of our team, you will be responsible for communicating innovative ideas and solutions to customers, conducting market research, and developing effective sales strategies.

Key Responsibilities:

  • Develop and implement customer engagement strategies to drive revenue growth
  • Conduct market research to understand customer needs and preferences
  • Build and maintain strong relationships with customers to ensure high levels of satisfaction
  • Collaborate with cross-functional teams to develop and execute sales strategies
  • Represent Mela Group with professionalism and integrity in all customer interactions

Preferred Qualifications:

  • Bachelor's degree in Marketing, Business, or related field
  • 2+ years of experience in customer-facing roles, preferably in a sales or marketing capacity
  • Excellent communication and interpersonal skills
  • Ability to analyze data and develop insights to inform sales strategies


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