Customer Support Associate
4 weeks ago
Mela Group is seeking a skilled Customer Support Associate to drive customer engagement and revenue growth. As a key member of our team, you will be responsible for communicating innovative ideas and solutions to customers, conducting market research, and developing effective sales strategies.
Key Responsibilities:
- Develop and implement customer engagement strategies to drive revenue growth
- Conduct market research to understand customer needs and preferences
- Build and maintain strong relationships with customers to ensure high levels of satisfaction
- Collaborate with cross-functional teams to develop and execute sales strategies
- Represent Mela Group with professionalism and integrity in all customer interactions
Preferred Qualifications:
- Bachelor's degree in Marketing, Business, or related field
- 2+ years of experience in customer-facing roles, preferably in a sales or marketing capacity
- Excellent communication and interpersonal skills
- Ability to analyze data and develop insights to inform sales strategies
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