Loan Servicing Representative
3 days ago
We are seeking an experienced and customer-focused individual to join our team as a Loan Servicing Representative. As a key member of our organization, you will play a vital role in helping customers navigate their loan servicing needs while providing exceptional service and support.
Job Summary:
The Loan Servicing Representative will be responsible for handling customer inquiries, resolving issues, and providing personalized solutions to meet their financial goals. This role requires excellent communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.
About OneMain Financial
OneMain Financial is a leading provider of personal loans and credit products, dedicated to helping hardworking Americans achieve financial stability and success. Our commitment to innovation, customer-centric approach, and community involvement sets us apart from other financial institutions.
What We OfferWe believe in investing in our employees' growth and well-being, offering a comprehensive benefits package that includes:
- Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
- Up to 4% matching 401(k)
- Employee Stock Purchase Plan (10% share discount)
- Tuition reimbursement
- Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date)
- Paid sick leave as determined by state or local ordinance, prorated based on start date
- Paid holidays (7 days per year, based on start date)
- Paid volunteer time (3 days per year, prorated based on start date)
Key Requirements
- High School Diploma or GED
- Proficiency in utilizing multiple tools/systems simultaneously
- Skilled at achieving and exceeding goals
Preferred Qualifications
- Experience working in customer service, collections, or call center environments
- Bilingual: Spanish
Salary Range
$45,000 - $65,000 per year, depending on experience and qualifications.
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