Personal Loan Representative

5 days ago


Fort Mill, South Carolina, United States OneMain Financial Full time
Job Description

As a Personal Loan Representative, you will be the primary point of contact for customers seeking loan assistance. You will work closely with customers to understand their financial situation and provide personalized solutions to meet their needs.

You will be responsible for negotiating loan terms, resolving account issues, and maintaining accurate records of customer interactions. Your goal will be to ensure customer satisfaction while adhering to company policies and procedures.

About the Role

This role requires excellent communication and interpersonal skills, as well as the ability to work independently and collaboratively as part of a team.

As a Personal Loan Representative, you will have the opportunity to make a real impact on customers' lives and help them achieve their financial goals.

Key Responsibilities

  • Provide consultative solutions to customers seeking loan assistance.
  • Negotiate loan terms and resolve account issues.
  • Maintain accurate records of customer interactions.

Requirements

  • High School Diploma or GED
  • Proficiency in utilizing multiple tools/systems simultaneously
  • Skilled at achieving and exceeding goals

Salary Estimate: $50,000 - $70,000 per year, based on location and experience.

Work Schedule: Monday-Thursday 8:00 AM-8:00 PM; Friday 8:00 AM-7:00 PM; Saturday 8:00 AM-12:00 PM, with opportunities for flexible scheduling after 90 days.

Training Schedule: Two weeks of instructor-led classroom training followed by two weeks of hands-on training with experienced Team Members.

Benefits: Health and wellbeing options, 401(k) matching, tuition reimbursement, paid time off, and more.



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