Financial Services Representative
1 week ago
At OneMain Financial, we are seeking a skilled Collections and Servicing Specialist to join our team. As a key member of our customer service team, you will be responsible for working with customers to resolve account matters and provide consultative solutions for repayment of loans.
This is an excellent opportunity for individuals who enjoy helping others and are looking for a challenging and rewarding career in financial services.
About the Role- You will work closely with customers to understand their financial situations and provide personalized solutions to help them manage their debt.
- You will negotiate with customers to resolve account matters, following all applicable laws and regulations.
- You will maintain accurate records and documentation on customer and account status.
- A high school diploma or equivalent is required.
- Proficiency in utilizing multiple tools and systems simultaneously is essential.
- You must be skilled at achieving and exceeding goals.
- We offer a competitive salary of $45,000 per year, based on location.
- Paid time off (15 days' vacation per year, plus 2 personal days), prorated based on start date.
- Paid sick leave as determined by state or local ordinance, prorated based on start date.
- Paid holidays (7 days per year, based on start date).
- Paid volunteer time (3 days per year, prorated based on start date).
- Tuition reimbursement.
- Employee stock purchase plan (10% share discount).
The schedule is for 40 hours per week within the hours of operation, which includes at least one Saturday per month, one late Friday and some extended hours at the end of each month.
On-site – Hybrid scheduling available after 90 days in the role, availability is based upon individual performance.
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