Customer Service Representative
3 days ago
We are seeking a highly skilled and motivated Customer Service Representative to join our team at Associa. As a key member of our community association management team, you will be responsible for providing exceptional customer service to homeowners, guests, and vendors.
Estimated Salary: $40,000 - $60,000 per year, depending on experience.
Responsibilities:
- Welcome and assist homeowners, guests, and vendors with their inquiries and needs.
- Perform various administrative tasks in support of our HOA's mission.
- Coordinate clubhouse reservations and pool keys.
- Other duties as assigned.
Requirements:
- Proficient knowledge of Microsoft Office products (Word, Excel, Outlook, etc.).
- Excellent communication skills (phone, interpersonal, written, verbal, etc.).
- Self-motivated, proactive, detail-oriented, and a team player.
- Strong time management and prioritization skills.
- High school diploma or GED required.
- 0-3 years of directly related or closely related experience.
- Previous hospitality experience preferred.
About Us: With over 300 branch offices across North America, Associa is building the future of community living for more than 7.5 million residents worldwide. Our 15,000+ team members lead the industry with unrivaled education, expertise, and innovation.
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