Service Industry Franchise Director

6 days ago


Durham, North Carolina, United States Sparkle Squad of Northwest Raleigh-Durham-Chapel Hill Full time
Job Title: Service Industry Franchise Director

About Our Company:
We are Sparkle Squad of Northwest Raleigh-Durham-Chapel Hill, a leading franchised window cleaning company committed to delivering exceptional service to our commercial and residential clients. With a focus on quality, professionalism, and customer satisfaction, we strive to exceed expectations with every project we undertake.

Job Description:
The Service Industry Franchise Director will be responsible for leading a team to achieve specific performance goals, ensuring the franchise operates efficiently and profitably. This role requires strong leadership and interpersonal skills, with the ability to motivate and inspire a team. The ideal candidate will have a proven track record of driving business growth and exceeding customer expectations.

Required Skills and Qualifications:
  • Bachelor's degree in Business Administration, Management, or related field (preferred).
  • Minimum of 5 years of experience leading teams of 5 or more employees in a service industry franchise.
  • Experience in the window cleaning or HVAC service industries is strongly preferred.
  • Proven experience in a managerial role, preferably in the service industry.
  • Strong leadership and interpersonal skills, with the ability to motivate and inspire a team.
  • Excellent communication and negotiation skills, with the ability to build strong relationships with clients and stakeholders.
  • Solid understanding of sales and marketing principles, with a track record of driving business growth.
  • Proficiency in Microsoft Office suite and experience with CRM software (e.g., Salesforce) is a plus.
  • Valid driver's license and clean driving record.

Benefits:
  • Competitive salary and performance-based incentives.
  • Health insurance and retirement benefits.
  • Opportunities for career advancement and professional development.
  • Supportive and collaborative work environment within a growing franchise network.


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