Director of Product Support Services
7 days ago
**Director of Product Support Services
We are seeking an experienced Director of Product Support Services to lead our Product Support team. As a key member of our organization, you will be responsible for developing and implementing strategic plans to drive business growth and improve customer satisfaction.
**About the Role:
- Lead a team of technical support specialists and managers to deliver exceptional customer service and support.
- Develop and implement processes to measure and improve productivity, efficiency, and quality.
- Collaborate with cross-functional teams to identify opportunities for process improvement and implement changes.
- Ensure compliance with industry regulations and company policies.
**Requirements:
- Minimum 5 years of experience in a leadership role in technical operations or a related field.
- Bachelor's degree in a related field (e.g., engineering, computer science, business administration).
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
**Estimated Salary:** $110,000 - $140,000 per year
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