Legal Account Resolution Specialist
2 weeks ago
As a Legal Account Resolution Specialist at Weltmann Lighting LLC, you will play a crucial role in our collections team. Your primary responsibility will be to contact consumers and representatives to notify and encourage payment of delinquent accounts. You will also be responsible for calculating payment arrangements and negotiating settlements, as well as documenting information about financial status and collection efforts.
Responsibilities:
- Request form letters to consumers or representatives to notify and encourage payment of delinquent accounts.
- Confer with consumers or representatives by telephone to determine the reason for overdue payment and make an attempt for payment resolution.
- Calculate payment arrangements and negotiate settlements, which may require supervisor/client approval.
- Document information about financial status and collection efforts, and perform data entry to update notes on account.
- Contact consumers, consumers' representatives, and attorneys to provide status updates and request/supply additional information and documentation.
- Obtain information to handle debit and check payments by phone.
- Search the internet, public records, city and telephone directories, credit bureau reports, vendor searches, and contact employer and post office to locate consumer and/or consumer assets.
- Make decisions for next activity on consumer files and monitor files for expected outcomes.
- Follow up to ensure all available options are utilized to achieve payment of debt.
- Meet minimum standards for daily calls, files worked, and goals.
- Handle files in accordance with company and client standards, follow scripts, and regulatory compliance requirements.
- Approach contact with consumers and third parties with a high level of professionalism/customer service on a recorded and monitored phone line.
- Complete all required training applicable to assigned position.
- Additional duties as requested or required.
Qualifications:
- High school diploma or general education degree (GED).
- 1-3 years relevant customer-facing experience or an equivalent combination of education, training, and experience.
- Ability to type 30 wpm with accuracy.
- Knowledge of basic computer operation, including internet research.
- Communicates effectively verbally and in writing.
- Must pass a background check and drug screening.
Compensation and Benefits:
- The compensation is $17.68 per hour, plus uncapped monthly bonus opportunities, with an average annual bonus of $10,000.
- Employees proficient in Spanish may receive additional compensation.
- Paid Time Off (PTO) - 16 days annually + 8 Company paid holidays.
- Competitive benefits - Medical, Rx, Dental, Vision, 401(k), Life, and Disability Insurance.
- Promotional opportunities from within the firm.
- Employee Perks available from Verizon, Car Dealerships, Local Movie Theaters, Theme Parks, etc.
- Earn incentives through monthly contests in a fun team environment.
- Parking/Public Transit stipend available once benefits are available.
- Onsite fitness center available to join.
-
Legal Account Resolution Specialist
3 weeks ago
Cincinnati, Ohio, United States Weltmann Lighting LLC Full time{"title": "Account Resolution Specialist - Legal Field", "description": "Job SummaryWe are seeking a highly motivated and organized Account Resolution Specialist to join our team. As a key member of our legal collections team, you will be responsible for resolving delinquent accounts and providing exceptional customer service to our clients and...
-
Legal Account Resolution Specialist
3 weeks ago
Cincinnati, Ohio, United States Weltmann Lighting LLC Full timeJob SummaryWe are seeking a highly motivated and organized Legal Account Resolution Specialist to join our team. As a key member of our collections team, you will be responsible for resolving delinquent accounts and providing exceptional customer service to our clients.ResponsibilitiesNotify and encourage payment of delinquent accounts through phone calls...
-
Legal Account Resolution Specialist
3 weeks ago
Cincinnati, Ohio, United States Weltmann Lighting LLC Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Account Resolution Specialist - Legal Collector to join our team. In this role, you will be responsible for making outbound calls and taking inbound calls to notify and/or locate consumers with delinquent accounts and attempt to secure payments.Key ResponsibilitiesRequest form letters to...
-
Claims Resolution Specialist
3 weeks ago
Cincinnati, Ohio, United States Tri State Urologic Services Full timeJob Title: Claims Resolution SpecialistTri State Urologic Services is seeking a highly skilled Claims Resolution Specialist to join our team. As a Claims Resolution Specialist, you will be responsible for following up and resolving claims submitted to third-party insurance payers.Key Responsibilities:Conduct follow-up on no-response third-party receivables...
-
Senior Accounts Payable Specialist
3 weeks ago
Cincinnati, Ohio, United States UC Health Full timeJob Title: Sr. Accounts Payable Specialist, Invoice Issue ResolutionAbout the Role:The Sr. Accounts Payable Specialist will play a critical role in resolving issues preventing invoice payment, ensuring timely and accurate payment to suppliers. This position will prioritize handling supplier accounts on credit hold or warning, as well as critical accounts...
-
Loan Resolution Specialist
3 weeks ago
Cincinnati, Ohio, United States Fifth Third Bank Full timeAbout Fifth Third BankWe are a leading financial institution that values innovation, teamwork, and customer satisfaction.Our Loan Resolution Specialists play a critical role in ensuring that our customers receive the highest level of service and support.Key Responsibilities:Communicate with customers to resolve delinquency and reduce lossesHandle customer...
-
Urology Claims Resolution Specialist Part Time
2 weeks ago
Cincinnati, Ohio, United States Tri State Urologic Services Full timeJob DescriptionWe are seeking a Claims Resolution Specialist to join our team at Tri State Urologic Services. The position is part time, Monday-Friday in our Norwood billing office.The Claims Resolution Specialist will focus on following up and resolving claims submitted to third-party insurance payers. This includes claims that have yet to be adjudicated...
-
Bilingual Corporate Resolutions Specialist
3 weeks ago
Cincinnati, Ohio, United States Green Dot Corporation Full timeJob Title: Bilingual Corporate Resolutions SpecialistWe're seeking a highly skilled Bilingual Corporate Resolutions Specialist to join our team at Green Dot Corporation. As a key member of our customer service team, you will be responsible for resolving escalated customer-initiated issues to the highest professional standards.Key Responsibilities:Manage...
-
Accounts Receivable Specialist
3 weeks ago
Cincinnati, Ohio, United States Vaco Full timeAccounts Receivable Specialist Job DescriptionVaco is seeking an experienced Accounts Receivable Specialist to join our team. As an Accounts Receivable Specialist, you will be responsible for managing the entire accounts receivable process, from invoicing and customer payments to credit and collection activities.Key Responsibilities:Manage cash application,...
-
Claims Resolution Specialist
3 weeks ago
Cincinnati, Ohio, United States GAIC Great American Insurance Company Full timeJob Title: Claims Representative-Storage TeamAt GAIC Great American Insurance Company, we're committed to providing exceptional service to our customers. As a Claims Representative-Storage Team member, you'll play a critical role in ensuring that our customers receive fair and timely claims resolutions.Key Responsibilities:Investigate and resolve claims...
-
Accounts Payable Specialist
3 weeks ago
Cincinnati, Ohio, United States Vaco Full timeJob SummaryVaco is seeking a highly skilled Accounts Payable Specialist to join our team. As a key member of our accounting department, you will be responsible for ensuring the accuracy and timeliness of financial transactions, including batch check runs, wire transfers, and account clearing house transactions.Key ResponsibilitiesPrepare and process...
-
Client Account Specialist
3 weeks ago
Cincinnati, Ohio, United States Dinsmore Inc Full timeJob Title: Client Account SpecialistDinsmore Inc is seeking a highly skilled Client Account Specialist to join our team. As a Client Account Specialist, you will play a critical role in maintaining and developing a strong market profile for our firm.Responsibilities:Process narrative edits and time and cost adjustments with precision and accuracy.Generate...
-
Business Analyst, Legal Technology Specialist
2 weeks ago
Cincinnati, Ohio, United States Worldpay Full timeAbout the RoleThe Legal Technology & Operations Business Analyst role is a highly collaborative position that requires strong communication skills, analytics expertise, and the ability to understand how other departments function.The analyst is responsible for understanding business intelligence data to make recommendations on how to optimize processes /...
-
Business Analyst, Legal Technology Specialist
3 weeks ago
Cincinnati, Ohio, United States Worldpay Full timeAbout the RoleThe Legal Technology & Operations Business Analyst role is a highly collaborative position that requires strong communication skills, analytics expertise, and the ability to understand how other departments function.The analyst is responsible for analyzing business intelligence data to make recommendations on how to optimize processes and...
-
Senior Accounts Receivable Specialist
1 month ago
Cincinnati, Ohio, United States LHH Recruitment Solutions Full timeJob SummaryLHH Recruitment Solutions is seeking an experienced Accounts Receivable Specialist to join our team. As a key member of our finance department, you will be responsible for overseeing and streamlining billing, cash application, and collections processes.Key ResponsibilitiesManage the entire billing process, ensuring accuracy and timeliness in...
-
Customer Service Account Specialist
3 weeks ago
Cincinnati, Ohio, United States Formica Full timeCustomer Service Account SpecialistWe are seeking a highly skilled and detail-oriented Customer Service Account Specialist to join our team at Formica Corporation.The ideal candidate will possess excellent communication and interpersonal skills, with the ability to resolve customer issues creatively and effectively. They will also have a strong understanding...
-
Senior Legal Support Specialist
2 weeks ago
Cincinnati, Ohio, United States Verdant Commercial Capital Full timeJob SummaryWe are seeking a highly skilled and experienced Senior Legal Support Specialist to join our team at Verdant Commercial Capital. The ideal candidate will have a strong background in corporate law and be able to provide support to our lawyers in a fast-paced environment.Key ResponsibilitiesManage communications between outside litigation counsel and...
-
Accounts Payable Specialist
1 month ago
Cincinnati, Ohio, United States Jobot Full timeAccounts Payable Specialist Job DescriptionWe are seeking an experienced Accounts Payable Specialist to join our team at Jobot. As an Accounts Payable Specialist, you will be responsible for reviewing all invoices for appropriate documentation and approval prior to payment.Key Responsibilities:Reviews all invoices for appropriate documentation and approval...
-
Accounts Payable Specialist
2 weeks ago
Cincinnati, Ohio, United States Virtual Full timeAccounts Payable SpecialistAt Virtual, we are seeking a highly organized and detail-oriented Accounts Payable Specialist to join our team. As an Accounts Payable Specialist, you will be responsible for reviewing all invoices for appropriate documentation and approval prior to payment. Your duties will also include sorting and distributing incoming mail,...
-
Compliance Specialist
3 weeks ago
Cincinnati, Ohio, United States Total Quality Logistics Full timeAbout the Role:As a Compliance Specialist at Total Quality Logistics, you will play a crucial role in ensuring the company's compliance with various laws and regulations. Your responsibilities will include researching and analyzing laws and regulations, preparing and maintaining compliance manuals and policies, and overseeing the implementation and...