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Client Account Specialist

4 weeks ago

Cincinnati, Ohio, United States Dinsmore Inc Full time
Job Title: Client Account Specialist

Dinsmore Inc is seeking a highly skilled Client Account Specialist to join our team. As a Client Account Specialist, you will play a critical role in maintaining and developing a strong market profile for our firm.

Responsibilities:
  • Process narrative edits and time and cost adjustments with precision and accuracy.
  • Generate monthly Work-In-Progress (WIP) reports as directed by clients, ensuring timely and accurate submissions.
  • Enter attorney and paralegal time, as needed, to meet deadlines and maintain efficient workflow.
  • Assist attorneys and legal administrative assistants in client inquiries, providing exceptional customer service and support.
  • Address internal and external inquiries in connection with billed and unbilled totals, payment status, and matter history, ensuring transparency and accuracy.
  • Assist with projects, such as reviewing official documents received for client matters and logging information in our information and document management system.
  • Maintain telephone, email, and personal contact with clients, attorneys, and staff, fostering strong relationships and communication.
  • Observe confidentiality in all Firm and client matters, upholding the highest standards of professionalism and integrity.
  • Perform other duties as assigned, demonstrating flexibility and adaptability in a fast-paced environment.
Requirements:
  • Working knowledge of accounting functions, including financial analysis and reporting.
  • Experience using Microsoft Office Suite, including Outlook, Excel, and Word, with proficiency in data entry and management.
  • Ability to manage multiple deadlines and prioritize tasks effectively, ensuring timely completion of projects.
  • Excellent writing, grammar, and proofreading skills, with attention to detail and accuracy.
  • Excellent communication skills, both oral and written, with the ability to articulate complex information in a clear and concise manner.
  • Possess strong organizational and time management skills, with the ability to work independently and as part of a team.
  • Proven success as a positive team player, with excellent problem-solving and time management skills.
  • Ability to use good judgment and make informed decisions in a fast-paced environment.

Dinsmore Inc is an Equal Opportunity Employer. We offer a competitive hourly rate and opportunities for professional growth and development.