Automotive Customer Service Consultant

2 weeks ago


Jersey City, New Jersey, United States Midas Full time
Welcome to Midas Auto Center

We are seeking enthusiastic and customer-oriented Service Advisors to connect our esteemed clients with our expert service technicians. In this position, you will be responsible for greeting customers with warmth, documenting their service needs, managing incoming calls, scheduling appointments, providing estimates for necessary repairs, ordering parts, and processing transactions. The Service Advisor is crucial in delivering outstanding customer service by working closely with clients to diagnose vehicle issues, recommending maintenance services, and clearly communicating customer concerns with accurate repair details.

Qualifications - Automotive Service Advisor

The perfect candidate should have the following skills and qualifications:

  • Prior experience as a Service Advisor/Writer, preferably in the aftermarket or quick lube industry
  • A strong history of providing excellent customer service
  • Familiarity with operating systems (a plus, but not essential)
  • The capability to excel in a fast-paced and ever-changing environment
  • Exceptional organizational skills
  • Dependability and punctuality
  • Willingness to work on Saturdays

Additional skills and attributes that would enhance your candidacy include:

  • Strong listening skills for effective customer interaction
  • Proficient questioning skills to gather necessary information
  • Comprehensive knowledge of vehicles to discuss issues confidently
  • Excellent verbal communication skills to explain complex technical matters simply
  • Experience with database software for customer information management
  • Basic math skills for accurate cost calculations of parts and labor
  • Strong organizational abilities to handle multiple tasks, estimates, and documentation efficiently

*Candidates who meet the qualifications (aged 18 and above) are encouraged to apply.

Compensation

Compensation is based on experience, starting at a rate of $24.00 per hour.



  • Jersey City, New Jersey, United States Midas Full time

    Welcome to Midas Auto CenterMidas Auto Center is seeking enthusiastic and customer-oriented Service Advisors to act as the vital link between our esteemed clientele and our expert service technicians. In this role, you will be responsible for:Warmly greeting customers and understanding their service needs.Managing incoming calls and scheduling appointments...


  • Jersey City, New Jersey, United States Axis Chevrolet Full time

    Join Our Team as an Automotive Sales Consultant! Axis Chevrolet is excited to announce an opportunity for individuals seeking a rewarding career as an Automotive Sales Consultant. We pride ourselves on our commitment to honesty and integrity in all our dealings. With a surge in demand for our vehicles, we are expanding our team and looking for enthusiastic...


  • Jersey City, New Jersey, United States Axis Chevrolet Full time

    Join Our Team as an Automotive Sales Consultant!Axis Chevrolet is actively seeking enthusiastic individuals to fill the role of Automotive Sales Consultant. No prior experience in auto sales is necessary, as we provide comprehensive training to ensure your success.About Us:Axis Chevrolet is a reputable dealership committed to honesty and integrity. With the...


  • Jersey City, New Jersey, United States Penske Automotive Full time

    About the Role:Penske Automotive is seeking a highly skilled and organized Receptionist to join our team. As a key member of our administrative staff, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our clients.Key Responsibilities:Answer multi-line phone system and respond to customer inquiries in a...


  • Jersey City, New Jersey, United States Hilltop Service Center, Inc. Full time

    Position OverviewWe are seeking a skilled and trustworthy Automotive Service Technician to join our dedicated team at Hilltop Service Center, Inc. Our family-owned automotive repair facility has been a cornerstone of the community for over three decades, providing exceptional service to our valued customers.Key Responsibilities:Perform diagnostics and...


  • Jersey City, New Jersey, United States Midas Full time

    Welcome to Midas Auto CenterWe are seeking enthusiastic and personable Service Advisors to act as a liaison between our esteemed clients and our expert service technicians. In this position, you will be responsible for greeting customers with warmth, documenting their service needs, managing incoming calls, scheduling appointments, providing estimates for...

  • Virtual Concierge

    3 days ago


    Jersey City, New Jersey, United States Feldman Automotive Group Full time

    Job DescriptionThis position is for highly motivated individuals with exceptional communication skills. As a Virtual Concierge, you will be assisting in all Virtual Auto Sales via various communication channels. Virtual Concierge will be required to collect all necessary documents required in addition to securing any necessary financing and scheduling...


  • Jersey City, New Jersey, United States Meineke Car Care Centers Full time

    Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Additional Benefits Include: Competitive Compensation Opportunities for Career Advancement Ongoing Training and Development Comprehensive Benefits Package Employee Discounts Positive Work Environment Locally-Owned Operations Access to Cutting-Edge Tools and...


  • Jersey City, New Jersey, United States Hines Park Ford Full time

    Job OverviewHines Park Ford is seeking a dedicated Automotive Service Technician to join our professional team. This role involves performing essential maintenance and repair tasks on vehicles, focusing on light duty services such as brake systems, electrical components, climate control, and advanced technology issues.What We ProvideComprehensive medical...


  • Jersey City, New Jersey, United States Hines Park Ford Full time

    Job OverviewHines Park Ford is seeking a dedicated Service Technician to join our automotive repair team. The ideal candidate will be proficient in performing "light duty" tasks, including brake systems, electrical diagnostics, climate control repairs, and technology troubleshooting. Our shop offers ample opportunities for growth in these areas of...


  • Jersey City, New Jersey, United States Hines Park Ford Full time

    Job OverviewHines Park Ford is seeking a qualified Service Technician to join our dedicated team. The ideal candidate will be adept at performing light maintenance tasks, including brake systems, electrical components, climate control, and various technology-related issues. Our workshop offers ample opportunities for skill enhancement and career advancement...


  • Jersey City, New Jersey, United States AutoMax Recruiting Full time

    Job Title: Automotive TechnicianJob Summary:We are seeking an experienced Automotive Technician to join our team at AutoMax Recruiting. As an Automotive Technician, you will be responsible for diagnosing and repairing complex vehicle issues, ensuring that our customers receive exceptional service and support.Key Responsibilities:Diagnose and repair complex...


  • Jersey City, New Jersey, United States Meineke Car Care Centers Full time

    Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Additional Advantages: Competitive Salary: Opportunities for Career Growth: Professional Training and Development: Comprehensive Benefits Package: Employee Discounts: Supportive Work Environment: Locally-Owned Business: Advanced Tools and Equipment: ...


  • Jersey City, New Jersey, United States Mavis Tire Supply Full time

    Mavis Tires & Brakes at Discount Prices - Retail Automotive Operations ManagerElevate your career with Mavis Tires & Brakes at Discount Prices! We are seeking dedicated full-time Retail Automotive Operations Managers to become a vital part of Team Mavis at our advanced automotive service and tire sales centers. With a vast network of over 2,000 locations,...


  • Jersey City, New Jersey, United States Copeland Hudson Full time

    Job SummaryCopeland Hudson is seeking a skilled Automotive Repair Specialist to join our team. As a key member of our service department, you will be responsible for diagnosing and repairing complex vehicle issues.Key ResponsibilitiesPerform Vehicle Repairs: Diagnose and repair vehicle systems, including engine, transmission, electrical, steering,...


  • Jersey City, New Jersey, United States Interstate Waste Services Full time

    Position Overview:Interstate Waste Services, Inc., a leader in the waste management and recycling sector, is seeking a dedicated Automotive Parts Specialist. Our company, based in Teaneck, NJ, is recognized as one of the most rapidly expanding private waste and recycling firms in the United States, serving clients across Southern New York State and New...


  • Jersey City, New Jersey, United States Copeland Hudson Full time

    Job OverviewCopeland Chevrolet Hudson is seeking skilled automotive parts specialists to enhance our operations. We pride ourselves on having a dedicated team of professionals who are committed to excellence in the automotive industry.Key Benefits:Comprehensive health insurance (50% covered by the company) and dental coverage401k retirement plan with...


  • Jersey City, New Jersey, United States LMK Recruiting Full time

    Job SummaryWe are seeking an experienced Automotive Production Manager to lead our parts sales, field service, and customer support teams. As a key member of our team, you will be responsible for overseeing the full lifecycle support of our manufactured equipment, from production to end-of-life service.Key ResponsibilitiesProduction Support...


  • Jersey City, New Jersey, United States LMK Recruiting Full time

    Job DescriptionJob Overview: LMK Recruiting is seeking an experienced Automotive Production Manager to lead our parts sales, field service, and customer support teams. This pivotal role involves overseeing the full lifecycle support of our manufactured equipment, from production to end-of-life service.Key Responsibilities:Production Support...


  • Jersey City, New Jersey, United States LMK Recruiting Full time

    Job DescriptionJob Overview: We are seeking an experienced Automotive Production Manager to lead our parts sales, field service, and customer support teams. As a key member of our team, you will be responsible for overseeing the full lifecycle support of our manufactured equipment, from production to end-of-life service.Key Responsibilities:Production...