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Virtual Concierge

2 months ago

Jersey City, New Jersey, United States Feldman Automotive Group Full time
Job Description

This position is for highly motivated individuals with exceptional communication skills. As a Virtual Concierge, you will be assisting in all Virtual Auto Sales via various communication channels. Virtual Concierge will be required to collect all necessary documents required in addition to securing any necessary financing and scheduling delivery of the vehicle.

Candidates must be able to self-manage their time. Candidates must be highly organized, focused, and driven. Candidates will need a minimum of customer service and/or sales experience. This role is a great opportunity to join the Feldman Automotive Group team and contribute to the success of our business.

Key Responsibilities:

  • Assist in Virtual Auto Sales via phone, text, email, and video chat
  • Collect necessary documents and secure financing
  • Schedule delivery of vehicles
  • Provide exceptional customer service and support
  • Work collaboratively with the sales team to achieve business objectives

Requirements:

  • Highly motivated and organized individual with exceptional communication skills
  • Minimum of customer service and/or sales experience
  • Ability to self-manage time and prioritize tasks
  • Highly focused and driven individual