Customer Service Representative

5 days ago


Jersey City, New Jersey, United States Penske Automotive Full time

About the Role:

Penske Automotive is seeking a highly skilled and organized Receptionist to join our team. As a key member of our administrative staff, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our clients.

Key Responsibilities:

  • Answer multi-line phone system and respond to customer inquiries in a professional and courteous manner.
  • Greet customers as they enter the showroom and direct them to the appropriate party.
  • Offer to take messages or send callers to voicemail according to their preference.
  • Provide information and answer questions about our products and services.
  • Assist with administrative tasks such as data entry and filing.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • High school diploma or equivalent required.
  • Previous experience in a customer-facing role preferred.


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