Sales Support Specialist
2 weeks ago
This role presents an exciting opportunity to manage sales operations within designated accounts, ensuring an exceptional customer journey. You will collaborate with sales representatives and various internal teams while simultaneously overseeing multiple projects and maintaining daily client interactions.
Key Responsibilities
Your daily tasks may include:
- Processing and confirming sales orders
- Handling incoming calls and directing them to the appropriate personnel
- Welcoming customers and addressing inquiries or facilitating order pickups
Communication and Coordination
Engage in correspondence and documentation for retail accounts and other departments, including:
- Purchasing
- Distribution
- Customer service
- Accounts receivable
Proactively identify and resolve customer issues, assisting both clients and sales representatives with their fundamental needs. Support account managers in addressing collections and credit-related matters.
Essential Skills
To excel in this position, you should possess:
- Strong interpersonal and communication abilities, with a knack for multitasking
- Proficient computer skills
- A high degree of accuracy and attention to detail
Preferred Qualifications
A college degree is preferred but not mandatory, along with 2-3 years of relevant experience.
What We Offer
At Gourmet Foods International, we believe in fostering a dynamic work environment:
- Engaging Work: This position is fast-paced, ensuring you remain active and involved with your team throughout your shift.
- Career Growth: We provide opportunities for advancement, including educational reimbursement, to support your professional development.
- Continuous Learning: Stay updated with the latest technologies and innovative products we distribute.
- Collaborative Culture: Join a supportive team that values teamwork and mutual assistance.
Benefits
Gourmet Foods International offers a comprehensive benefits package, including:
- Medical, Dental, and Vision Insurance
- Life Insurance
- Short-Term and Long-Term Disability Insurance
- 401(k) with matching contributions
- Profit Sharing
- Competitive Salaries
- Flexible Paid Time Off (PTO) - up to 30 days per year
- Paid Holidays
- Free College Tuition
- Paid Parental Leave
- Professional Development Programs
- Employee Discounts
- Referral Bonuses
Work Schedule
Standard hours are from 8 AM to 5 PM, Monday through Friday.
Additional Information
Gourmet Foods International is a drug-free workplace. A pre-employment drug screening and background check will be conducted as part of the hiring process.
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