Sales Support Specialist
1 week ago
Job Location
Gourmet Foods International
Position Type
Full Time
Education Level
Associate's Degree
Travel Percentage
None
Job Shift
Day
Job Category
Customer Service
Job Overview
This position offers a unique chance to manage all sales functions within designated accounts, ensuring an exceptional customer experience. You will collaborate with sales representatives and various internal teams while potentially overseeing multiple projects and maintaining clients' daily operations.
Daily Responsibilities:
- Inputting and confirming sales orders for both Retail and Food Service sectors.
- Handling incoming calls, directing them to the appropriate contacts or assisting with sales inquiries.
- Welcoming customers and addressing inquiries or order pickups as necessary.
- Managing communications and documentation for retail accounts and other departments, including Purchasing, Distribution, Customer Service, and Accounts Receivable.
- Identifying and resolving customer issues effectively.
- Supporting customers and sales representatives with their basic requirements.
- Assisting account managers with collection and credit-related matters.
- Excellent interpersonal and communication abilities, with a strong capacity to multitask. Proficiency in computer skills is essential.
- High accuracy and attention to detail.
- Familiarity with Microsoft Office Suite.
- College degree is advantageous but not mandatory.
- 2-3 years of relevant experience.
- A dynamic work environment that keeps you engaged throughout your shift.
- Opportunities for career advancement, including educational reimbursement, as we aim to support your growth within the organization.
- Exposure to new technologies and innovative products that we distribute.
- A collaborative team atmosphere where support is paramount.
Gourmet Foods International provides a comprehensive benefits package that includes Medical, Dental, and Vision Insurance, Life Insurance, Short-Term and Long-Term Disability, and Accident Insurance. We also offer a 401(k) plan with matching contributions, Profit Sharing, Competitive Salaries, Flexible Paid Time Off (PTO) - up to 30 days per year, Paid Holidays, Free College Tuition, PAID Parental Leave, and Professional Development Programs, along with opportunities for growth within the company, Employee Discounts, and Referral Bonuses.
Important Note:
Gourmet Foods International is a drug-free workplace. A pre-employment drug screening and background check will be part of the hiring process, which may include verification of previous employment, education, and criminal records.
Qualifications
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