Technical Help Desk Specialist
4 days ago
We are seeking a highly skilled Technical Help Desk Professional to join our team at General Dynamics Information Technology (GDIT). As a Technical Help Desk Professional, you will be responsible for providing technical support and assistance to our clients, ensuring that their IT needs are met in a timely and efficient manner.
Key Responsibilities:- Provide technical support and assistance to clients via phone, email, and chat
- Diagnose and resolve technical issues related to hardware, software, and network systems
- Collaborate with internal teams to resolve complex technical issues
- Document and track technical issues and resolutions
- Stay up-to-date with the latest technology trends and advancements
- High school diploma or equivalent required
- 3+ years of experience in a technical support role
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Secret Level Clearance required
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
At GDIT, we value our employees and offer a range of benefits and perks to support their well-being and success. We are an equal opportunity employer and welcome applications from diverse candidates.
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Technical Help Desk Specialist
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