Community Support Specialist

2 weeks ago


Minneapolis, Minnesota, United States Reema Health Full time
About Reema Health

Reema Health is a purpose-driven organization focused on reshaping the collaboration between health care and social services. Our mission is to leverage technology to foster human connections and enhance engagement for those in need. Become a part of our team and contribute to a company that prioritizes individualized, community-oriented care.

Position: Community Support Specialist

Location: Remote (Candidates must reside in MN)

FLSA Status: Exempt

Employment Type: Full Time

Work Arrangement: Remote

Schedule: Monday - Friday with occasional evening and weekend hours

Vehicle Requirement: Not required

Travel Expectation: 5%

Reports To: Care Team Manager

As a Community Support Specialist at Reema Health, your primary role will involve engaging in community outreach, fostering relationships with members, and linking them to essential resources aimed at enhancing their health and wellbeing. This position demands exceptional communication abilities, empathy, and adaptability in a dynamic startup environment.

Key Responsibilities
  • Engage in community outreach and assist in enrolling members in the program
  • Offer substantial support to members in achieving their health and wellbeing objectives
  • Establish trusting relationships with members and ensure follow-through to meet their goals
  • Manage a caseload of members and provide assistance to fellow guides as needed
  • Organize tasks efficiently to meet monthly targets
  • Listen actively, empathize, and connect members with appropriate resources
Qualifications and Experience
  • Bachelor's degree in Social Work, Human Services, or a related discipline
  • A minimum of two years of direct experience in community engagement
  • Excellent communication and relationship-building capabilities
  • Proficient in Microsoft Word, Outlook, and Excel
  • Comfortable with technology
Essential Qualifications
  • Adherence to regulations concerning patient confidentiality
  • Ability to lift and carry up to 25 pounds occasionally
Employee Benefits
  • Competitive Salary and Equity Package
  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Savings with Company Match
  • Flexible Work Schedules and Remote Opportunities
  • Accrued Paid Time Off
  • Paid Family and Medical Leave

Reema Health is an equal opportunity employer dedicated to fostering diversity in the workplace. Join us in making a positive impact in the lives of our members.



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