Banking Professional for Relationship Building

6 days ago


Tampa, Florida, United States First Citizens Bank Full time

At First Citizens Bank, we're looking for a talented Banking Professional to join our team in Tampa, Florida. As a Sales and Service Representative, you will be responsible for building strong relationships with customers, providing exceptional service, and facilitating their banking needs.

About the Role

This is a full-time position that requires excellent communication and interpersonal skills. You will work closely with customers to understand their financial goals and preferences, processing transactions accurately and efficiently. Your ability to learn and adapt quickly to new information and technology will be essential in this role.

Key Responsibilities
  • Engage customers in conversation to understand their banking needs and preferences
  • Process transactions accurately and efficiently
  • Provide assistance with account servicing needs
  • Facilitate customer awareness and education of bank services, including digital banking capabilities
Qualifications

We are seeking an individual with a high school diploma or equivalent and 6 months of customer service experience. Additionally, you should have 1+ years of recent experience in a cash-handling role and professional communication skills, both written and verbal. A working knowledge of Microsoft Office is also preferred.

Benefits

As a First Citizens Bank associate, you will be eligible for a comprehensive benefits program, including customized offerings designed to support your well-being and career growth. Our benefits programs are designed to meet our associates where they are in life, with options tailored to support families, however defined.



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