Member Experience Representative
1 day ago
Job Summary: We are seeking a highly skilled Member Experience Representative to provide exceptional in-person service to our members. As a key member of our team, you will be responsible for processing transactions, opening and maintaining share accounts, and providing financial knowledge and services to our members.
Key Responsibilities:
- Process transactions and maintain a balanced cash drawer.
- Process new account openings and applications for member and business share accounts.
- Process Individual Retirement Account (IRA) and special account transactions and applications.
- Process consumer and home equity loans applications, reviewing credit reports and gathering necessary documentation.
- Establish and maintain cooperative relationships with internal and external members, providing friendly and professional assistance.
- Educate members about products and services.
- Address member concerns and take appropriate action to resolve.
- Support and assist other retail center locations as needed.
Benefits:
- Competitive salary and benefits package.
- Opportunities for career advancement and professional growth.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.
About Us: Member One FCU is a leading financial institution dedicated to helping our members achieve their financial goals. We offer a wide range of financial products and services, and our team is committed to providing exceptional service and support to our members.
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Member Experience Representative
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