Customer Service Representative

2 weeks ago


Lynchburg VA USA, United States GPM Investments Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and achieving sales goals.

Key Responsibilities:

  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment, including restocking shelves, emptying trash bins, and refilling window washing stations.
  • Process transactions accurately and efficiently, handling cash, credit card payments, and other forms of payment.
  • Upsell and suggest products to customers, promoting sales and achieving sales goals.
  • Participate in visual merchandising, including setting up displays and maintaining store appearance.

Requirements:

  • Must be 21 years of age or older.
  • Ability to work weekends and holidays, embracing the full rhythm of retail.
  • Basic math skills required, including addition, subtraction, division, and multiplication.
  • Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
  • Must pass a pre-employment drug screen and be subject to a criminal history background check.

What We Offer:

  • A fun and friendly work environment.
  • Growth opportunities and a chance to develop your skills.
  • Flexible scheduling and paid time off.
  • A competitive hourly rate of $12.00.

Why Work for GPM Investments:

We are an equal opportunity employer and offer a comprehensive benefits package, including a 401(k) program with a generous 6% match. If you are a motivated and customer-focused individual who is looking for a rewarding career in retail, we encourage you to apply today.



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