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Retail Sales Specialist
2 months ago
Madewell is a clothing brand that prioritizes community, creativity, and inclusivity. Known for our exceptional denim, we also provide a wide range of wardrobe essentials, including stylish tees, timeless outerwear, classic footwear, and durable bags. Our commitment extends beyond high-quality products to include significant sustainability efforts, a top-tier customer loyalty program, and community initiatives such as Hometown Heroes and Labels We Love.
Position Overview
As a Sales Associate, you will embody the brand's spirit, showcasing your unique style and enthusiasm for our products on the sales floor. Your role will involve forming authentic connections with customers, assisting them in discovering their personal style. You will work collaboratively with your colleagues and supervisors to enhance business performance, contribute to a seamless shopping experience, and foster a welcoming and inclusive atmosphere.
Key Responsibilities
- Exceed sales and service expectations to drive revenue.
- Engage in training sessions, utilize product knowledge tools, and apply your learnings effectively.
- Support store operations to ensure a pristine environment for customers.
- Provide constructive feedback and insights to management.
- Uphold the brand's values in all interactions.
- Possess a warm demeanor and the ability to connect with customers genuinely.
- Have a passion for the brand and a keen sense of fashion.
- Strive to create unforgettable shopping experiences.
- Demonstrate commitment and achieve personal goals.
- Exhibit flexibility and a positive attitude.
- Utilize technology effectively while maintaining personal interactions.
- Build strong relationships with team members based on mutual respect.
- Must be at least 18 years old.
- Available during peak hours, including evenings, weekends, and holidays.
- Capable of physical tasks such as lifting and moving items weighing at least 40 pounds.
- Willing to navigate all areas of the store to assist customers.
- Competitive hourly wage and bonus opportunities.
- Flexible scheduling options.
- Generous merchandise discounts.
- Access to 24/7 confidential support for personal and work-related issues.
- Opportunities for personal and professional growth.
- Community engagement through volunteer programs and charitable initiatives.
- Comprehensive health benefits including medical, dental, and vision coverage.
- Paid time off, holidays, and family leave.
- 401(k) plan with company matching.
Madewell is dedicated to fostering a diverse and inclusive workplace, welcoming applicants from all backgrounds. We are an equal opportunity employer, committed to creating a culture of belonging.
